Can I get financial assistance with my water bill?

Yes, United Utilities offers financial assistance to customers who may be struggling to pay their water bill. They have a scheme called the WaterSure Plus, which helps eligible customers with a low income and high water usage to cap their bills. Additionally, the Water Support Scheme is available for customers who need further support. This scheme offers flexible payment arrangements and debt advice. Customers can also reach out to United Utilities to discuss their individual circumstances and see if they qualify for any other financial assistance options. United Utilities is committed to helping customers manage their bills and ensuring access to clean water for all.