What should I do if I have a water leak?

If you suspect that you have a water leak, the first step is to locate the source of the leak. This may involve checking your water meter for unusual readings or inspecting your home for damp spots, mold, or water pooling in certain areas. Understanding whether the leak is inside your property or outside on the water mains can help determine the appropriate course of action. For leaks within your property, it is essential to act quickly. You should turn off the water supply to prevent further damage. This can usually be done via the isolation valve located near your water meter or in your property. Once this is completed, you might consider contacting a professional plumber to assess and repair the damage. In the case of a leak that appears to be related to the water mains or outside infrastructure, it is advisable to report the issue to United Utilities. The utility company has trained professionals who are equipped to handle these situations and mitigate any inconvenience caused. They have processes in place for managing water leaks and can provide you with guidance on the next steps to take. It is also a good idea to document the leak by taking photographs as evidence of any damage, which may be useful for insurance purposes or when reporting the issue. For additional information, customers can refer to the current web page of United Utilities for resources and contact information.