United Utilities (UK) Phone Number

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0345 672 2888
Customer service
Current Wait: 3 mins (2m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-4pm GST; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: For customers that don't have a water meter

Reasons customers like you called recently

we've had a drain blockage resulting in effluence filling our garage at * Tollemache Ro...
My husband got a email saying I have defaulted on a payment and he should pay £*** or t...
morning reason i have been bit late with water paynents i lost my wallet with my card i...
I can not make online contact with United Utilities I keep getting a code *** I have he...
No water for ** hours
Hiya, please can you give me a nutritional breakdown and also components that are in t...
I am disabled and * people live in our home i know there is an issue with burst pipe in...
I am writing to inform you that I will no longer be responsable for paying the water b...
I missed a payment date and now have it on my credit file. I was under extreme circumst...
I set up for direct debit each month but it doesn’t show my bill on my account.
I live at Dovenby Cockemouth Cumbria CA** *PN for ** years and note that the village se...
Good morning , hope you feeling great today!*My name is Nooreddin Hojabridoghezloo with...
Hi I got home from work and my property has no running water my address is ** Grafton s...
I get a letter from you to pay £**. I can't a ford this l.behind with two payments coul...
I am paying £**.** a month for water. I have been told that this amount is a lot and I...
See more recent reasons for calling

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Customer Number 0345 672 2888 - by the Numbers

Phone number to dial0345 672 2888
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-4pm GST
Best time to dial2:30pm
Navigate phone maze to a humanFor customers that don't have a water meter
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication72%
Quality of help75%
Customer votes457
Information last updatedMon Nov 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

United Utilities (UK)'s Best Toll-Free/800 Customer Phone Number

This is United Utilities (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a United Utilities (UK) agent. This phone number is United Utilities (UK)'s Best Phone Number because 120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0345 672 2888 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call United Utilities (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, United Utilities (UK) has 3 phone numbers. It's not always clear what is the best way to talk to United Utilities (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting United Utilities (UK) - by phone or otherwise

While 0345 672 2888 is United Utilities (UK)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other United Utilities (UK) customers, is by calling their 0345 672 2999 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 0345 672 2999 for Customer Service. If you think this information is inaccurate or know of other ways to contact United Utilities (UK) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for United Utilities (UK).

What is GetHuman's Relationship to United Utilities (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like United Utilities (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like United Airlines or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

United Utilities (UK) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All United Utilities (UK) contacts
United Utilities (UK) Phone NumberBEST
United Utilities (UK) Live Chat
United Utilities (UK) Help Desk
General customer information

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