Updated

Haband Customer Service

Phone Number & Contact Info

Haband's Best Phone Number

800-213-1220
Toll-free·Calls Customer Service·Most popular Haband number
Q:

How do I talk to a live human at Haband?

A:Press 4 then #
Q:

Does Haband offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-9pm EST. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

Haband Customer Phone Numbers

Order Dept

800-742-2263
Toll-free · Mon-Sun 8am-1am EST · Press 2. · Order line: 1-800-458-2000. To speak to a Blair representative and place an order, press 1.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Haband phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 then #
Here is how our research team describes the way the Haband phone system greets you: 1-800-458-6057 to speak to a Blair representative. Stay on the line to speak to a Haband representative.
Below are some clips we've found from Haband's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Hay Band. The brand you've known and loved for the past century is now available at blair dot com forward slash hay band. From nine AM to nine PM eastern time, Monday through Friday. To be connected to Blair customer service, press one. Thank you for calling Blair. If you are a resident of the state of California, press one."
Excerpt from a call with Haband
Monday, March 18, 2024 5:53 PM

What are the hours and when should I call?

Haband operates the call center for this 800-213-1220 phone number Mon-Fri 9am-9pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 148 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Haband phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Haband staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Haband is Wednesday. The most busy day to call is Thursday, which averages 163% more phone calls by comparison. Again, this is based on a sample of 148 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Busiest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Haband

In summation, the best day to call Haband is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Haband staffs the call center well on Wednesday.

Calling this Haband Customer Number

Christian Allen is the editor / author responsible for this content.
May 22, 2024

This number is no longer an active customer service number. Haband was acquired by the Blair Corporation in 2007, and since then, the Blair brand has absorbed Haband and made it one of its labels. Haband products are still available to purchase through Blair's website, but Haband no longer exists as its own separate entity.

This number is used to direct customers over to the Blair customer service team, which can be reached at 1-800-458-6057. When I dialed this number, I was told that the Haband brand was now available through Blair and that I could switch over to calling Blair if I needed assistance with an order. I was given the phone number twice to confirm I had it, and I was given the option to stay on the line and be switched over to the Blair customer service team if I desired.

A check of this number online links directly to Blair's website for FAQ's about Haband, which reassures customers that they can still order their favorite products from Haband. The Blair number is available from 9 a.m. to 9 p.m five days a week if you do need customer service on a Haband product.

Overall, I was pleased with the setup of this number. Too many times, a company will leave the old number and then offer customers nothing to get them to the new number. This isn't the case here; a customer has everything they need to get assistance and can even do so without leaving their call.

This number isn't useful for anything but getting the number for Blair, but I would use it for that purpose if I needed it.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why Customers Call Haband

If you have time to do a bit of reading before you call Haband, we recommend you read over some of our problem-specific articles.

What is Haband?

Haband is a reputable online and mail-order retailer offering a wide range of affordable apparel and household goods for men and women. With over 90 years of experience, Haband is dedicated to providing value-driven products while maintaining high-quality standards. Whether it is clothing, shoes, accessories, or homeware, Haband aims to deliver reliable and accessible options that suit various lifestyles and budgets. Customers can conveniently shop through their user-friendly website or catalog. Haband strives to offer exceptional customer service, ensuring a seamless shopping experience. With a commitment to affordability, quality, and customer satisfaction, Haband has established itself as a trusted destination for reliable merchandise catering to diverse customer needs.

Top Haband customer service problems

Click the link above to get answers to just about any Haband customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Haband, and their purpose. Are any of these similar to the reason you are trying to call?
Request catalog: "I was calling to request a catalog."
- From a call lasting 6m 37s , Mar 18, 2024 5:53 PM

More Haband Customer Service Contacts

There are of course other ways to contact Haband customer service besides the phone. Below we list the best ones, by medium.

Haband Customer Email Addresses

service@haband.net - Customer Service
Customer service representative email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Haband will reply our your email.

Haband Customer Help Desk / Web Support

haband.com - Customer Service
Customer service web page
As a last, sometimes only, resort- Haband customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Haband's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Haband agent. This phone number is Haband's best phone number because 7,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-213-1220 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Haband first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Haband has 2 phone numbers. It's not always clear what is the best way to talk to Haband representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Haband. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Haband. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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