OptumRx Phone Number

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800-788-4863
Customer service
Current Wait: 24 mins (9m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

Please do not refill my Rx for SER at this time
I am unsble to get into my online account. it just keeps flashing the home page. I need...
Needed my prescription for Rosuvastatin Calcium ** mg filled.*Optum RX needed a prescri...
Please don't call me about my medication. That's a private matter
I have been waiting on my medication in the mail and never received it yet.
Checking on delivery date for order placed for test strips
Asmita Bosmia**Refii: Evenity
I have a new RX need to download to the app but couldn’t find the add a new RX
Call me regarding a prescription
I cannot access optum-rx account since your update. Did not receive last script either?
Pending order, check in
Why is my prescription ********** on hold & why is it costing me $***.** I have never h...
I switched all of my prescriptions to home delivery. You contacted my old doctor, Balbo...
The price of the prescription my doctor called in this morning.
I can't sign in on app after setting it up. Was able to use once.
See more recent reasons for calling

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Customer Number 800-788-4863 - by the Numbers

Phone number to dial800-788-4863
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanDuring their recorded messages press 0 at each prompt
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication76%
Quality of help65%
Customer votes3,449
Information last updatedFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

OptumRx's Best Toll-Free/800 Customer Phone Number

This is OptumRx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptumRx agent. This phone number is OptumRx's Best Phone Number because 33,006 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Lost card, Preauthorization, Place an order, Order status and other customer service issues. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, OptumRx has 2 phone numbers. It's not always clear what is the best way to talk to OptumRx representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting OptumRx - by phone or otherwise

While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Besides calling, the next favorite option for customers looking for help is via 800-562-6223 for Mail Service Pharmacy. If you think this information is inaccurate or know of other ways to contact OptumRx please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for OptumRx.

What is GetHuman's Relationship to OptumRx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OptumRx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

OptumRx Contact Info

All OptumRx contacts
OptumRx Phone NumberBEST
OptumRx Email Support
OptumRx Help Desk
General customer information

Other Toll-free & Customer Numbers

Mail Service Pharmacy800-562-6223

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