OptumRx Phone Number

Calling OptumRx customer service faster by GetHuman

800-788-4863
Customer service
Current Wait: 22 mins (9m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Get to a live person fastest: During their recorded messages press 0 at each prompt

Reasons customers like you called recently

I’m trying to get a prescription filled that no one has in stock
Is Shingrix considered compound medication
My prior authorization was approved, but my pharmacy says it’s still showing up as full...
We no longer have OptumRx insurance effective **-**-****.
Have tried to change my primary care physician for all prescriptions but have failed. D...
need a refill on my rx
Need prescription refilled. Returning call to me this morning. Joel Bertram ID*********
My employer health insurance will not pay for prescription drugs after ********. I wou...
I would like to switch back to OPTUM RX. Last year I was on a different plan. It was ch...
Need to know if my script will be filled. I can only access past claims on OptumRx app*site
I am in need of a mail-order pharmacy.
Hi**I am trying to sign in from the website but it will not accept either my username o...
I was sent a notice and check for $*,*** as a prize from Publishers Clearing House but...
Trying to call optumrx
I need an override.*My Buprion XL ***mg tablets I take twice a day are out of stock at...
See more recent reasons for calling

Help me with my issue

Customer Number 800-788-4863 - by the Numbers

Phone number to dial800-788-4863
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanDuring their recorded messages press 0 at each prompt
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication76%
Quality of help65%
Customer votes3,449
Information last updatedSun Nov 29 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

OptumRx's Best Toll-Free/800 Customer Phone Number

This is OptumRx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptumRx agent. This phone number is OptumRx's Best Phone Number because 33,006 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Preauthorization, Order status, Place an order, Lost card and other customer service issues. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, OptumRx has 2 phone numbers. It's not always clear what is the best way to talk to OptumRx representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting OptumRx - by phone or otherwise

While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Besides calling, the next favorite option for customers looking for help is via 800-562-6223 for Mail Service Pharmacy. If you think this information is inaccurate or know of other ways to contact OptumRx please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for OptumRx.

What is GetHuman's Relationship to OptumRx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OptumRx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

OptumRx Contact Info

Other Toll-free & Customer Numbers

Mail Service Pharmacy800-562-6223

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