OptumRx Phone Number

Calling OptumRx customer service faster by GetHuman

800-788-4863
Customer service
Current Wait: 23 mins (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Lost cardPreauthorizationPlace an orderOrder statusA different issue
Get to a live person fastest: During their recorded messages press 0 at each prompt
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Customer Number 800-788-4863 - by the Numbers

Phone number to dial
800-788-4863
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:15am
Navigate phone maze to a human
During their recorded messages press 0 at each prompt
Average wait
11
Current wait
23
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or web
Quality of communication
60%
Quality of help
89%
Customer votes
3,472
Information last updated
Tue Nov 13 2018 09:00:00 GMT+0000 (UTC)

OptumRx's Best Toll-Free/800 Customer Phone Number

This is OptumRx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptumRx agent. This phone number is OptumRx's Best Phone Number because 33,006 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Lost card, Preauthorization, Place an order, Order status and other customer service issues. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, OptumRx has 2 phone numbers. It's not always clear what is the best way to talk to OptumRx representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting OptumRx - by phone or otherwise

While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Besides calling, the next favorite option for customers looking for help is via 800-562-6223 for Mail Service Pharmacy. If you think this information is inaccurate or know of other ways to contact OptumRx please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for OptumRx.

OptumRx Contact Info

Other Toll-free & Customer Numbers

Mail Service Pharmacy800-562-6223

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