OptumRx Phone Number

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800-788-4863
Customer service
Current Wait: 16 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: During their recorded messages press 0 at each prompt

Reasons customers like you called recently

TRYING TO SWITCH PRESCRIPTIONS FROM OPTUM RX TO EXPRESS SCRIPTS BECAUSE MY INSURANCE HA...
If possible - please call me back on my landline which is ***-***-****. I would like my...
Phone in prescription
I'm trying to refill a Rx for Omeprazole and can't get through to anyone.
I called last night and Optum was great and helped me with an override because my medic...
my account number is ********** need a copy of card emailed to me*******@***.com**nee...
Need a refil on Livalo
I need to change my mailing address. I don't know if this is *** characters but I don't...
I need to change my mailing address
I have been enrolled in hime delivery for a few years. My husband just enrolled. When o...
I applied for a prescription reimbursement request on **********. I would like to know...
I just want to know am I suppose to let my DRS. know that I need refills ?
Still haven't received my package from October for my ** dollars over the counter order...
Is there a monthly charge to belong to the prescription drug plan (part D)? Is it dedu...
I am comparing Unitedhealthcare options for the annual program. How can I get info on...
See more recent reasons for calling

Help me with my issue

Customer Number 800-788-4863 - by the Numbers

Phone number to dial800-788-4863
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanDuring their recorded messages press 0 at each prompt
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication64%
Quality of help53%
Customer votes3,477
Information last updatedSun Jan 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

OptumRx's Best Toll-Free/800 Customer Phone Number

This is OptumRx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptumRx agent. This phone number is OptumRx's Best Phone Number because 33,006 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Lost card, Preauthorization, Place an order, Order status and other customer service issues. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, OptumRx has 2 phone numbers. It's not always clear what is the best way to talk to OptumRx representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting OptumRx - by phone or otherwise

While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Besides calling, the next favorite option for customers looking for help is via 800-562-6223 for Mail Service Pharmacy. If you think this information is inaccurate or know of other ways to contact OptumRx please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for OptumRx.

What is GetHuman's Relationship to OptumRx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OptumRx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

OptumRx Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All OptumRx contacts
OptumRx Phone NumberBEST
OptumRx Email Support
OptumRx Help Desk
General customer information

Other Toll-free & Customer Numbers

Mail Service Pharmacy800-562-6223

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