Hearst Magazines Customer Service

Phone Number & Contact Info

Hearst Magazines's Best Phone Number

Toll-free·Calls Customer Service·Most popular Hearst Magazines number

How do I talk to a live human at Hearst Magazines?

A:Repeat "Representative" until you are transferred.

Does Hearst Magazines offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 13 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Hearst Magazines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative" until you are transferred.
Here is how our research team describes the way the Hearst Magazines phone system greets you: For a new subscription or gift, press 1. For a digital subscription, press 2. For California or Colorado residents who want to exercise your privacy rights, press 3. For all other calls, please stay on the line.
Below are some clips we've found from Hearst Magazines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Hurst Publications customer service. To ensure quality service, this call may be recorded. To better direct your call, please select from the following menu. To enter a new subscription or a gift, press one. For help with a digital subscription, press two. If you're a California or Colorado resident and want to exercise your privacy rights, press three. For all other calls, please stay on the line. Welcome to the Hurst customer service system. You can take care of customer service activities and questions quickly and easily at our website. Subscribe dot hearse mags dot com. To get started, please tell me the name of the magazine you're calling about."
Excerpt from a call with Hearst Magazines
Saturday, January 6, 2024 10:42 PM

The first phone menu

"Thank you for calling Hurst Publications customer service. To ensure quality service, this call may be recorded. To better direct your call, please select from the following menu. For all other calls, please stay on the line.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two.
If you're a California or Colorado resident and want to exercise your privacy rights, press three."
Excerpt from a call with Hearst Magazines
Sunday, June 2, 2024 7:24 PM

What are the hours and when should I call?

Hearst Magazines operates the call center for this 800-888-0828 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 361 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hearst Magazines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hearst Magazines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hearst Magazines is Sunday. The most busy day to call is Thursday, which averages 294% more phone calls by comparison. Again, this is based on a sample of 361 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Hearst Magazines

In summation, the best day to call Hearst Magazines is Wednesday.

Calling this Hearst Magazines Customer Number

Christian Allen is the editor / author responsible for this content.
May 10, 2024

Calling this number was actually far more difficult than I expected, as the customer service representative didn't seem to be listening to anything I said. When I called, I was asked to provide my customer information with my subscription number, which I was able to find and gave them.

Despite the system confirming my identity and my using the system to confirm my expiration date for my Food Network magazine subscription, I was asked to provide my name and address again when I got on the phone with a representative. Not only did I have to provide my information again here, but I had to do it an extra time when the representative completely misheard my name and misspelled it.

I was then asked how she could assist me, and I told her that I had missed the October 2023 issue of my subscription and wanted to get a copy to complete my collection of Food Network magazine. The representative said she would check to see if they had the magazine in stock, but first needed me to tell me what issue I had missed. I told her it was the issue I had just told her, October 2023.

To her credit, she was able to find the issue and confirm that it was not in stock at this time. She said that she would let me know when the issue was in stock, and as a courtesy for the missed issue, she would extend my subscription for a month. I thanked her for that, and she asked if I'd be interested in subscribing to Town and Country magazine. I said no, and she then thanked me for calling and ended the call.

While I remain a loyal subscriber, I wasn't impressed with the service I got here. If I didn't enjoy Food Network magazine as much as I do, this call would have me questioning my subscription.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why Customers Call Hearst Magazines

If you have time to do a bit of reading before you call Hearst Magazines, we recommend you read over some of our problem-specific articles.

What is the cost to subscribe to a Hearst Magazine?

The cost to subscribe to a Hearst Magazine varies depending on the specific magazine and subscription plan chosen. Hearst Magazines offers a wide range of magazines covering lifestyle, fashion, beauty, health, and more. The prices for annual subscriptions typically start as low as $10 and can go up to $30 or more. They also provide different subscription options, like print-only, digital-only, or a combination of both print and digital editions. Special promotions and discounts are often available, making the subscriptions even more affordable. To determine the exact cost for a specific Hearst Magazine subscription, it is recommended to visit the Hearst Magazines website or contact their customer service for current pricing details.

Is international shipping available for Hearst Magazines?

Yes, international shipping is available for Hearst Magazines. We understand that our publications have a global following, and therefore, we are pleased to offer international shipping options. Whether you are located in Europe, Asia, Africa, or any other part of the world, you can enjoy our magazines delivered straight to your doorstep. Please note that additional shipping charges may apply based on your location, and delivery times may vary depending on international customs and transportation. We strive to provide the best service to all our readers worldwide, ensuring that you stay connected and informed with the latest content from Hearst Magazines, no matter where you are.

How Do I Cancel My Subscription to Hearst Magazines?

The process of canceling your Hearst Magazines subscriptions is simple. You can cancel your subscription whenever you want. If you suspect that you may have subscribed accidentally, the first step is to confirm that you actually have a subscription. The best way to do it is by contacting the customer service team. If you received an unwanted paper, you must act promptly. Contact the customer service team and inform them about it. You will be eligible for a refund. The most effective way to contact Hearst Magazines is on the phone.

Top Hearst Magazines customer service problems

Click the link above to get answers to just about any Hearst Magazines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hearst Magazines, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting charge reversal: "Hey, Skyler. I have a charge on my credit card, and I just found out what it was for."
- From a call lasting 11m 25s , Jun 27, 2024 7:36 PM
Cancel subscription request: "I was on the phone trying to cancel my subscription just a second ago when I got cut off."
- From a call lasting 5m 34s , Jun 20, 2024 9:39 PM
Cancellation request: "I'd like to cancel my subscription, please."
- From a call lasting 6m 48s , Jun 20, 2024 9:31 PM
Change of address: "I need to change my address."
- From a call lasting 5m 51s , May 28, 2024 9:13 PM
Accidental call: "Oops, wrong button pressed."
- From a call lasting 11m 19s , May 1, 2024 7:46 PM
Unauthorized magazine charge: "I never ordered it back in January and I need to be credited for it."
- From a call lasting 17m 15s , Apr 11, 2024 9:37 PM
Providing account information: "Two nine six two five. Last name is Dixon, d I c k s o n."
- From a call lasting 8m 15s , Mar 29, 2024 3:12 PM
Magazine cancellation request: "Would you be able to cancel that? Unfortunately, I lost my job, so I'm trying to cut down on things."
- From a call lasting 6m 30s , Mar 28, 2024 9:37 PM
Magazine renewal inquiry: "I'd like to know if Elle Decor and HGTV are part of the Hurst family so I can renew them."
- From a call lasting 15m 49s , Mar 23, 2024 4:37 PM
Billing and magazine delivery: "I haven't received any magazines since my house fire in June twenty twenty two and don't want to be charged for them."
- From a call lasting 5m 22s , Mar 20, 2024 1:59 AM

Conclusion and closing notes

This is Hearst Magazines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hearst Magazines agent. This phone number is Hearst Magazines's best phone number because 52,332 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-0828 include Refund, Setup Service, Cancel Account, Missing Delivery, Update Account Info and other customer service issues. The Hearst Magazines call center that you call into has employees from New York and is open 24 hours, 7 days according to customers. In total, Hearst Magazines has 1 phone number. It's not always clear what is the best way to talk to Hearst Magazines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hearst Magazines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hearst Magazines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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