OptumRx Customer Service

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Recently Reported Customer Problems

Doctor ordered new prescription. Need ASAP. Leaving on trip Saturday morning. Thanks
I called the pharmacy and my regular medication that I have taken for months and months...
Order was canceled. *You want more info about insurance carrier. I will be able to give...
Need to change address I receive my prescriptions
More of a question.*What insulin’s are **$ copay and does the rest of the cost go to th...
Not be happy * times after I asked to speak with a manager it hung up.*My phone is not...
I believe you sent my * prescriptions to the wrong address. The Methotrexate and Levoth...
I just got an email telling me that my husband’s medicine is about to be auto filled...
Need to change order delivery address ASAP as an order is either ready to send out or m...
Need to order Warfarin for Rita Brooks *********
I’m not sure if my insurance policy also covers annual check ups, all I have received i...
I need tracking number for my narcotics on the way! Have children playing with my mailb...
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OptumRx Customer Reviews

Call says they have important HEALTH REMINDER. Message says they t...
They fraudulently documented that they received authorization for...
They have no idea what the **** they are doing!!!!
Entered member data, OptumRx Rep rushed, rude, ** seconds, did not...
A ** Year old man who had Catamaran, suddenly gets a phone call th...

About OptumRx

You are looking up OptumRx customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. OptumRx also goes by or is associated with the names Prescription Solutions, Prescription Solutions Inc, Optum Rx, Optum R X. They are considered to be part of the following sectors and industries: managed, health, care. OptumRx is associated with terms like uniprise, health care services, specialized care services, and ingenix, public by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Walgreen Co., Express Scripts, Caremark. They employ 230,000 people according to customers in the know.

What is the affiliation between OptumRx and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with OptumRx or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

OptumRx Overview

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