United Utilities (UK) Customer Service

Phone Number & Getting a Rep

United Utilities (UK) Customer Service number

0345 672 3723
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this United Utilities (UK) number?

A:To report issues with your water supply
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to United Utilities (UK) Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All United Utilities (UK) customer service contact information

This is the #3 most popular United Utilities (UK) phone number out of 3. Click above to go back to the main customer service number and other contact information, including United Utilities (UK) email addresses, twitter handles, and live chat options.

More United Utilities (UK) Customer Phone Numbers

Customer Service

0345 672 2888
Main phone number · Mon-Fri 8am-8pm, Sat 8am-4pm GST · For customers that don't have a water meter ·

Customer Service

0345 672 2999
Mon-Fri 8am-8pm, Sat 8am-4pm GST · For customer that have a water meter ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this United Utilities (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: To report issues with your water supply

What are the hours and when should I call?

United Utilities (UK) operates the call center for this 0345 672 3723 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 20 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this United Utilities (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like United Utilities (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call United Utilities (UK) is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 20 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call United Utilities (UK) is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that United Utilities (UK) staffs the call center well on Wednesday.
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