What happens if my water supply is interrupted?

If your water supply is interrupted, United Utilities aims to resolve the issue as quickly as possible. During such incidents, the company will carry out necessary repairs or maintenance work to restore the supply. In the event of planned interruptions, customers will receive a notification in advance. If an unforeseen interruption occurs, it is recommended to check United Utilities' website or social media channels for updates on the situation. In instances where a supply disruption lasts for an extended period, United Utilities may provide alternative water supplies, such as bottled water or tankers, to affected customers. The company also offers guidance on conserving water during shortages or interruptions to minimize inconvenience.