Verizon Wireless Live Chat

How to chat with Verizon Wireless by GetHuman

Live Chat with Verizon Wireless Agents
https://www.verizonwireless.com/support/contact-us/#Chat
Current Wait: 34 mins (avg 21)
Hours: Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST
Select your service, choose your question, then chat.
Why did you want to chat with Verizon Wireless?

Topics from recent customer chat windows

i paid. now it will not activate
Can't read Sim card helpppppp*ppppppppppppppppppppppppppppppppppppppppppppppppppppppppp...
New replacement phone isn’t activated
I just switched to Verizon— I need to pay my first month phone bill and can’t do so bec...
I got my phone wet and want to know if I can get it replaced
what happened to my auto payment? My monthly bill is keep changing.
I need a copy of the invoice you listed as past due ASAP. We never received it.
Re: Business Acct **********-******Invoice ************We never rec'd bill that is show...
Want to add international calling, my internet keeps going out
I would like to make a debit card payment, over the phone, but no one wants to take a d...
Payments I had to make less if a payment than I thought I could
You did not help at all SORRY
I did not get the codeSORRY
I want my bill sent to me by mail PLEASE I HAVENT HAD IT DELIVERED TO ME SINCE NOVEMBER...
Help me with my issue

Verizon Wireless Live Support Statistics

Live chat starting point
https://www.verizonwireless.com/support/contact-us/#Chat
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST
Best time to chat
2:30pm
Average wait
21
Current wait
34
Rank (overall)
5
Alternate methods
phone or chat or web or facebook or twitter
Quality of communication
34%
Quality of help
83%
Customer votes
24,535
Information last updated
Tue Feb 11 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-922-0204

Chatting with Verizon Wireless Customer Service

Live chat with Verizon Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Verizon Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with Verizon Wireless because 179,604 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Verizon Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.verizonwireless.com/support/contact-us/#Chat are used to handling Cancel or Change Account, Device Support, Account Access, Lost or Broken Phone, Dispute a Charge and other customer service issues. When you chat with Verizon Wireless agents, they are most likely chatting with you from their call center located in New York or New Jersey or Georgia or India. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST. It's hard to tell if companies like Verizon Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon Wireless

While Verizon Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for Verizon Wireless is their 800-922-0204 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Verizon Wireless and GetHuman affiliated?

GetHuman and Verizon Wireless have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chat with a Paid Expert

We partner with another US company that staffs highly-rated Verizon Wireless experts ready to chat and help with your issue for approx. $20-45, in case our free tools aren't working for you.
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Verizon Wireless Contact Info

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