Verizon Wireless Live Chat

How to chat with Verizon Wireless by GetHuman

https://www.verizonwireless.com/support/contact-us/#Chat
Live Chat with Verizon Wireless Agents
  • Chat is available Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST.
  • The average wait time (for agents to join) is 21 minutes.
  • Current estimated wait time for an agent to join your chat window is 28 mins.
Despite the fact that Verizon Wireless has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I need to talk to them about my business internet account.
I need to request the unlock code for my phone.
I am trying to activate a new line. When setting up the new account, I requested that a...
Someone stole my phone at a party
New Customer inquiring about ACP Program and Lifeline
Need to speak with a supervisor
Having issues with phone SIM card need to talk to real person
Need to upgrade the watch device however unable to complete transaction online
need to cancel mobile service on my ipadpro. I can't sign in because the phone number u...
Billing Issue, needed o remove Feature Effective Immediately, and get refund for added...
I need a print out of my final statement
Verizon sent me a phone and now it doesn't work
We are curious about the "account-wide charges and credits" that are charged on our bill.
Need to make account manager changes and a payment arrangement also undo paperless billing
Help me with my issue

Verizon Wireless Live Support Statistics

Live chat starting pointhttps://www.verizonwireless.com/support/contact-us/#Chat
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-10pm, Sat-Sun 7am-4pm CST
Best time to chat10:45am
Average wait21
Current wait28
Rank (overall)5
Alternate methodsphone or chat or web or facebook or twitter
Quality of communication39%
Quality of help33%
Customer votes24,531
Information last updatedFri Mar 01 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-922-0204

Chatting with Verizon Wireless Customer Service

Live chat with Verizon Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Verizon Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with Verizon Wireless because 179,604 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Verizon Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.verizonwireless.com/support/contact-us/#Chat are used to handling Cancel or Change Account, Device Support, Account Access, Lost or Broken Phone, Dispute a Charge and other customer service issues. When you chat with Verizon Wireless agents, they are most likely chatting with you from their call center located in New York or New Jersey or Georgia or India. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST. It's hard to tell if companies like Verizon Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon Wireless

While Verizon Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for Verizon Wireless is their 800-922-0204 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Verizon Wireless and GetHuman affiliated?

GetHuman and Verizon Wireless have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Verizon Wireless Contact Info

Information that GetHuman and its users have gathered about how to best reach Verizon Wireless
Verizon Wireless Phone NumberMore Verizon Wireless Contact Info

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