How Do I Make a Payment Arrangement with AT&T Wireless?

Introduction

If you are facing a temporary cash shortage and are having difficulty paying all your bills on time, one of your worries is likely about losing your AT&T Wireless service. Fortunately, you may not have to put up with the hassle of mobile service interruptions, because you may be able to set up a payment arrangement with AT&T.

What You'll Need

Even with a payment arrangement, you may still owe a late fee. If you do, AT&T will notify you.Also, you may still get notifications about possible account suspension due to not paying your bill even after making a payment arrangement. These are automatic, and making the arrangement does not stop them.You must make your payment arrangement payments using the method you agreed to when making the arrangement.If you do not pay, in full, the amount you agree to by the due date, your account may be suspended without further notice.If your service is suspended for not adhering to your payment arrangement, a restoral fee will be charged to reactivate your account after you pay off you past due amount.You may not be able to use all of your payment methods when making a payment arrangement. The options available to your for the payment arrangement will depend on your payment history.If you have AutoPay enabled, you must pause it before making a payment arrangement.If you need to change your payment arrangement, it is sometimes possible to do so by going to the Scheduled Payments and Arrangements page. You must do so at least one day before your arrangement payment is due, though.

Sign in to your AT&T account.

AT&T sign in page

Go to the Make a Payment Arrangement page.

AT&T Make a Payment Arrangement page

Check the payment calendar.

The payment calendar is a widget that displays all the possible later payment dates you are eligible for, based on AT&T's rules and your own payment history. If no dates are displayed, you are not eligible to make a payment arrangement.

Select a date from the available dates on the payment calendar.

Enter the requested payment information.

Review the details of your payment arrangement.

Click on the submit button.

You will be shown a summary of your payment arrangement terms and a confirmation number.

Copy the payment arrangement confirmation number you are shown.

You may need it for future reference.

Conclusion

Alternatively, you can make a payment arrangement by talking to an AT&T Customer Care representative over the phone or by chat on the AT&T website. However, if you do it this way, AT&T will charge you a convenience fee. Convenience fees do not apply to contacting Customer Care for help with any questions or problems that arise while you are trying to sort out your payment arrangement. You can call them 24 hours a day, 7 days a week.