Netflix Customer Care on Twitter

Getting Netflix's Attention on Twitter by GetHuman

@Netflixhelps
Customer Twitter Account
  • Somebody from Netflix usually replies within 13.3333 hours.
  • GetHuman site vistors rank this #6 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Netflix instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Netflix

Signed up for extra person by mistake
My wifes account has extra charges on it.*She has been charged * times this month.**Yvo...
I can't get access to my account , just subscribe
Won't allow my tv to get Netflix
My Netflix I already tried resetting that didn't work
When I say netflix and it comes on then shortly after netflix comes on then it goes bac...
I am trying to renew my Netflix and it said I could get three months free I put in my i...
Netflix not working. Says payment pending where as payment done. Tataplay active as well .
Please help me reset my password. My email is *****@***.com. Thank you
Can’t get into Netflix on tv
Not sure who else is on my account.
Unable to connect Netflix on my tv
Hay que no tengo acceso Ejemplo: entrevias *ra Temporada, jerry & marge go large entr...

Netflix Twitter-based Customer Help - Stats

Twitter @ Handle@Netflixhelps
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet13.3333
Issue turnaround time25
Rank (amongst all ways to contact)6
Legibility of messaging78%
Customer service rating77%
Customer votes22,165
Information last updatedWed Feb 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Netflix Customer Service through Twitter

Netflix is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Netflix will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Netflix your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Netflix that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Netflix's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Netflix

Of the 8 way(s) to get in touch with Netflix, customers like you claim that the best one is the 800-585-8131 option. From this page you can easily access all the possible contact information options for Netflix as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Netflix? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Netflix

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