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How Do I Cancel My Netflix (UK) Account?

In a nutshell: If you're thinking about cancelling your Netflix UK account, this step-by-step guide will show you exactly how to do it quickly and without confusion. Whether you're cutting costs or taking a break, the process is simple and takes just a few minutes. After cancellation, your account stays active until your current billing period ends, so you can keep watching until then. You can cancel on any device with a browser, such as your phone, tablet, or computer. However, you won’t be able to cancel directly through the Netflix app on smart TVs or streaming devices like Roku or Fire Stick.

Introduction

If you're thinking about cancelling your Netflix UK account, this step-by-step guide will show you exactly how to do it quickly and without confusion. Whether you're cutting costs or taking a break, the process is simple and takes just a few minutes. After cancellation, your account stays active until your current billing period ends, so you can keep watching until then. You can cancel on any device with a browser, such as your phone, tablet, or computer. However, you won’t be able to cancel directly through the Netflix app on smart TVs or streaming devices like Roku or Fire Stick.

Open Your Browser and Go to the Netflix Website

Open your preferred internet browser and type in www.netflix.com. Press “Enter” to go to the site. Make sure you have a stable internet connection to avoid any loading issues during the process.

Log into Your Netflix Account

Click on Sign In in the top right corner of the page.

Enter Your Credentials

Once you click login, enter your email address and password linked to your Netflix account, then click “Sign In”. If you've forgotten your password, click “Forgot Password?” to reset it before continuing.

Go to Your Profile

If you have more than one profile on your account, click on the profile icon in the top right corner of the screen and select the main account holder's profile. Only the main account can access the cancellation settings.

Access Your Account Settings

Click on the profile icon again, then click Account from the dropdown menu. This will take you to your account settings page, where you can manage your billing, plans, and other personal settings.

Click “Cancel Membership”

On the Account page, look for the section that says “Membership & Billing”. Under this, scroll down and you’ll see a button that says “Cancel Membership”. Click this button to start the cancellation process.

Confirm Your Cancellation

Netflix will take you to a confirmation page. Here, they might offer you the option to switch to a cheaper plan or pause your membership. If you’re sure you want to cancel, click “Finish Cancellation”. This confirms that your account will not be charged again.

Check for a Confirmation Email

Netflix will send you an email confirming your cancellation. Make sure to check your inbox and your spam folder just in case to ensure you’ve received it. his serves as proof that your cancellation was successful.

Contact Customer Service If Needed

If you can’t find the cancellation option or you're having trouble accessing your account, you can contact Netflix Customer Service. Visit help.netflix.com and click on “Contact Us” at the bottom of the page. You can choose to chat with a live agent or call their UK helpline for help.

Conclusion

Cancelling your Netflix UK account is easy if you follow the right steps. Start by opening your browser and going to the Netflix website, then sign into your account and select the main profile. From there, go to Account in the menu, find Cancel Membership under Membership & Billing, and confirm your cancellation. Always double-check your email for a confirmation message. And if anything goes wrong, don’t hesitate to contact Netflix Customer Service through their help page. If you're looking to take a break or leave for good, now you know how to cancel your Netflix subscription with confidence and ease.

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Netflix (UK)

Asked 6 years ago
Updated 2 months ago
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Netflix (UK) Account
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