Netflix (UK) Customer Service

Phone Number & Contact Info

Netflix (UK)'s Best Phone Number

0800 096 6379
Calls Customer Service·Most popular Netflix (UK) number

How do I talk to a live human at Netflix (UK)?

A:Calling this Netflix (UK) number should go right to a real human being

Does Netflix (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Netflix (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Netflix (UK) number should go right to a real human being
In fact, much of this information on this page is superfluous because this Netflix (UK) phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Netflix (UK) operates the call center for this 0800 096 6379 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,058 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Netflix (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Netflix (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Netflix (UK) is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,058 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Netflix (UK)

In summation, the best day to call Netflix (UK) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Netflix (UK) staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Netflix (UK)

If you have time to do a bit of reading before you call Netflix (UK), we recommend you read over some of our problem-specific articles.

What devices are compatible with Netflix (UK)?

Netflix (UK) is compatible with a wide range of devices to offer you convenient access to your favorite shows and movies. You can easily stream Netflix on Smart TVs, including models from LG, Samsung, Sony, and more. Additionally, popular gaming consoles like Xbox One, Xbox 360, PlayStation 4, and PlayStation 3 are compatible. For an on-the-go viewing experience, Netflix supports streaming on smartphones and tablets running on iOS or Android. You can also access Netflix on streaming media players such as Apple TV, Chromecast, and Roku. Other devices compatible with Netflix (UK) include Blu-ray players, set-top boxes, and Virgin Media TiVo, ensuring flexibility and accessibility across various platforms for your ultimate entertainment experience.

Is parental control available on Netflix (UK)?

Yes, Netflix (UK) offers parental controls to help parents ensure appropriate content for their children. With the parental control feature, users can create separate profiles for kids and customize the content they can access. By setting up a kid's profile, parents can filter out age-inappropriate movies and TV shows, allowing children to enjoy a safe and age-appropriate viewing experience. Additionally, parents can enable a PIN to restrict access to certain content levels, ensuring that children cannot override the parental control settings. Netflix (UK) understands the importance of providing a family-friendly environment and strives to give parents the tools to manage their children's viewing on the platform.

What is the video quality of Netflix (UK) streaming?

The video quality of Netflix (UK) streaming varies depending on the subscription plan and the device used. Netflix offers three video quality options: Standard Definition (SD), High Definition (HD), and Ultra High Definition (UHD). The Standard Definition option provides video quality similar to DVD, with a resolution of 480p. The High Definition option delivers a sharper picture, with a resolution of 720p or 1080p, depending on the content and device. The Ultra High Definition option provides the best video quality, with a resolution of 4K or higher. However, to access UHD content, a compatible device and a premium subscription plan are required. Netflix also adjusts the video quality automatically based on the viewer's internet connection to ensure smooth streaming.

Top Netflix (UK) customer service problems

Click the link above to get answers to just about any Netflix (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Netflix (UK) Customer Service Contacts

There are of course other ways to contact Netflix (UK) customer service besides the phone. Below we list the best ones, by medium.

Netflix (UK) Customer Service on X (formerly Twitter)

@NetflixHelpsUK - Customer Service
Company dedicated Twitter help
Netflix (UK), like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Conclusion and closing notes

This is Netflix (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Netflix (UK) agent. This phone number is Netflix (UK)'s best phone number because 6,348 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 096 6379 include Problem With the App, Technical Support, Cancel Account, Account Access, Billing and other customer service issues. Rather than trying to call Netflix (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter. In total, Netflix (UK) has 1 phone number. It's not always clear what is the best way to talk to Netflix (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Netflix (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Netflix (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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