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What should I do if I encounter streaming issues on Netflix (UK)?

Asked 25 days ago
When encountering streaming issues on Netflix (UK), there are several steps that users can take to resolve the problem. First, it is important to determine if the issue is with the device or the internet connection. Users should ensure that their device is connected to the internet and that the connection is stable. Checking the speed of the internet connection can be particularly helpful, as slow speeds may hinder streaming quality. Next, users should try restarting the device being used to access Netflix. This simple step can often rectify any temporary glitches. Additionally, clearing the cache and cookies on the browser or app can help resolve issues related to data storage. If the problem persists, users may want to check for any available updates for the Netflix app or their device's operating system, as outdated software can lead to compatibility issues. Lastly, if the difficulties continue, it may be beneficial to consult the Help Center on the Netflix UK website for detailed troubleshooting advice. This resource provides guidance on common problems and can assist in identifying the source of the streaming issue.
Answered Jun 14th 2025

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