Netflix Member Services Phone Number

888-357-1516
Hold time now: 29 mins (avg 23)
Best time to call: 2:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2, then wait.
This is not the most popular Netflix phone number (it's ranked #4). Most customers call 888-638-3549 for support: Click here for best option

Other customers got on the phone recently because:

Netflix is keep trying to take money out my account but I don't owe them until the **th...
Having issues with my netflix account
Need help accessing my account
Change my payment method. I am getting a new debit card I will still be paying by d...
Acct compromised language was changed I have not purchased anything but a charge of...
I am trying to sign in my netflix account. Three times I have reset my password. Every...
My debit card got charged for Netflix service and I don't know which Netflix account it...
Unauthorized money from my account, can you please refund me
I want to sign up for Netflix
Calling concerning my bill payments
Netflix says it has an error and won't play.
I want to give you my new card number
I'm trying to make a payment I called you had on file I lost it I have a new card tryin...
To speak to someone about when my bill is supposed to be took out of my account

Help me with my issue

Netflix Member Services Phone Number 888-357-1516 - Info & Statistics

Phone number to dial888-357-1516
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanPress 2, then wait.
Average wait23
Current wait29
Rank (among phone numbers)4
Rank (overall)7
Alternate methodsphone or chat or web or twitter
Quality of communication50%
Quality of help51%
Customer votes37,653
Best phone number888-638-3549
Information last updatedMon May 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Netflix's 888-357-1516 Member Services Number

This Netflix phone number is ranked #4 out of 4 because 309,348 Netflix customers tried our tools and information and gave us feedback after they called. The reason customers call 888-357-1516 is to reach the Netflix Member Services department for problems like Account Access, Cancel My Services, Refund a Charge, Request a Show, Streaming or Download Trouble. As far as we can tell, Netflix has call center locations in Colorado or Oregon or Michigan and you can call during their open hours 24 hours, 7 days. Netflix has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 888-357-1516 and ways to call or contact Netflix with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Netflix

Calling Netflix at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Netflix Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Netflix's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Netflix in General

While 888-357-1516 is Netflix's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-638-3549 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Netflix help by calling them, is that other customers give their customer support at this number a 50% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Netflix Contact Info

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