Duke Energy (NC & SC) Phone Number

Calling Duke Energy (NC & SC) customer service faster by GetHuman

800-777-9898
Customer service
Current Wait: 18 mins (14m avg)
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Hours: Mon-Fri 8am-5pm EST; best time to call: 8:00am
Get to a live person fastest: Press 4, then 0# every time it asks for a zip code
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Customer Number 800-777-9898 - by the Numbers

Phone number to dial
800-777-9898
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Residential Customer Service
Call center hours
Mon-Fri 8am-5pm EST
Best time to dial
8:00am
Navigate phone maze to a human
Press 4, then 0# every time it asks for a zip code
Average wait
14
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or twitter
Quality of communication
71%
Quality of help
54%
Customer votes
7,443
Information last updated
Wed Apr 18 2018 10:00:00 GMT+0000 (UTC)

Duke Energy (NC & SC)'s Best Toll-Free/800 Customer Phone Number

This is Duke Energy (NC & SC)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duke Energy (NC & SC) agent. This phone number is Duke Energy (NC & SC)'s Best Phone Number because 32,898 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-777-9898 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. The Duke Energy (NC & SC) call center that you call into has employees from North Carolina or Indiana or Florida and is open Mon-Fri 8am-5pm EST according to customers. In total, Duke Energy (NC & SC) has 2 phone numbers. It's not always clear what is the best way to talk to Duke Energy (NC & SC) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Duke Energy (NC & SC) - by phone or otherwise

While 800-777-9898 is Duke Energy (NC & SC)'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Duke Energy (NC & SC) customers, is by calling their 877-444-7731 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-444-7731 for Customer Service. If you think this information is inaccurate or know of other ways to contact Duke Energy (NC & SC) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Duke Energy (NC & SC).
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