This is Duke Energy (NC & SC)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duke Energy (NC & SC) agent. This phone number is Duke Energy (NC & SC)'s Best Phone Number because 32,898 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-777-9898 include Transfer Service, Refund a Charge, Service Request, Service Outage, Cancel Service and other customer service issues. The Duke Energy (NC & SC) call center that you call into has employees from North Carolina, Indiana, Florida and is open Mon-Fri 8am-5pm EST according to customers. In total, Duke Energy (NC & SC) has 2 phone numbers. It's not always clear what is the best way to talk to Duke Energy (NC & SC) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-777-9898 is Duke Energy (NC & SC)'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Duke Energy (NC & SC) customers, is by calling their 877-444-7731 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-444-7731 for Customer Service. If you think this information is inaccurate or know of other ways to contact Duke Energy (NC & SC) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Duke Energy (NC & SC).
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Duke Energy (NC & SC). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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