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What are the steps for setting up a new account?

Asked 5 months ago
To set up a new account with Duke Energy, customers will typically need to follow a few key steps. First, they should visit the Duke Energy website to access the account management section. Here, customers will find a link for new users or those wishing to create an account. Upon clicking this option, they will be prompted to provide personal information such as their name, address, and contact details. Next, customers will need to provide their social security number or tax identification number for identification purposes. Following this, it is important to enter the account number associated with the service; this information can often be found on a previous bill or documentation. Once all required information has been entered, customers can create a username and password to secure their account. Finally, upon finishing the registration process, customers should receive a confirmation email to verify their new account. This email may include instructions for further steps or setting up electronic bill payment features. For more detailed information, it may be helpful to visit the current web page, where updated resources and contact information are available.
Answered Jul 6th 2025

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