What should I do if I detect a gas leak?

If you detect a gas leak, it is essential to prioritize safety. First, you should evacuate the area immediately. It is important to avoid any actions that could create a spark, such as using electrical switches, lighting matches, or using open flames. Once you are at a safe distance from the suspected leak, you can contact the appropriate authorities, such as your local emergency services. Duke Energy does not handle gas services directly; instead, you may reach out to the local gas provider in your area. It is also advisable to keep others away from the affected area until professionals arrive to assess the situation. For further information on what to do in case of a gas leak or to find local contact information, you may want to consult Duke Energy's website or the website of your gas service provider for detailed guidance.