How can I update my contact information?

To update contact information with Duke Energy, customers typically have a few options available. One common method is to log into the Duke Energy online account portal, where customers can manage their personal information, including phone numbers and email addresses. This allows for easy updates to ensure that account holders receive important notifications and updates regarding their service. Alternatively, customers may consider utilizing the mobile application provided by Duke Energy, which offers similar account management features for on-the-go convenience. In some instances, it may also be beneficial to check the customer service section of the Duke Energy website for specific instructions. This can provide additional guidance on the steps to take or any forms that may need to be completed for updates. For those unsure about the process, the current web page can be a helpful resource for contact information and support options.