Duke Energy offers various payment options to suit the needs of their customers. These options include online payment through their website or mobile app, automatic bank draft, payment by phone, mail-in payment, payment in person at authorized locations, and pre-authorized credit card payments. With online payment and the mobile app, customers can easily view and pay their bills at their convenience. The automatic bank draft option allows customers to have their monthly bills automatically debited from their bank account. Customers can also make payments by phone by calling the dedicated payment line. Mail-in payments are accepted by sending a check or money order to the provided address. Lastly, Duke Energy provides authorized payment locations where customers can make their payments in person.
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