Pottery Barn Phone Number

Calling Pottery Barn customer service faster by GetHuman

888-779-5176
Customer service
Current Wait: 22 mins (17m avg)
Hours: 5am-9pm PST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
WarrantyCancel orderReturnMissing itemsTrack my shipmentA different issue
Get to a live person fastest: Don't press or say anything.

Reasons customers like you called recently

Order is now very late (** weeks) and we called last week for help. We were told we wou...
an hour ago
I had to have an order cancelled due to an error that occurred during the final payment...
9 days ago
Looking for the stain of outdoor pottery barn furniture. It’s made by Sherwin Williams...
12 days ago
Discontinue mail catalog
14 days ago
Last night I tried ordering a rocking chair and ottoman. Rep had got me a one time...
17 days ago
Order * ************ was lost in the PB system for two months. The sectional sofa has f...
20 days ago
Furniture Delivery update needed
22 days ago
Need help with furniture order that was placed a few months ago
a month ago
I received a partial order today and the item I received is incorrect.
a month ago
add to my order a different item to replace one of the backorder items
2 months ago
Received wrong item, correct item is now out of stock.
2 months ago
Mirror is wrong color, need to return
3 months ago
Hello,*I purchased a product ************ ordered *******. I am unable to use this pro...
3 months ago
Cushion cover off a Catalina armchair that needs replaced. Need material or the entire...
3 months ago
Delivery of order ************ had issue. Delivery team unwrapped order. We found dirt...
3 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-779-5176 - by the Numbers

Phone number to dial
888-779-5176
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
5am-9pm PST
Best time to dial
10:45am
Navigate phone maze to a human
Don't press or say anything.
Average wait
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, chat, email, web
Quality of communication
70%
Quality of help
76%
Customer votes
490
Information last updated
Tue Jun 02 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Pottery Barn's Best Toll-Free/800 Customer Phone Number

This is Pottery Barn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pottery Barn agent. This phone number is Pottery Barn's Best Phone Number because 8,556 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-779-5176 include Warranty, Cancel order, Return, Missing items, Track my shipment and other customer service issues. Rather than trying to call Pottery Barn we recommend you tell us what issue you are having and then possibly contact them via phone or chat or email or web. In total, Pottery Barn has 2 phone numbers. It's not always clear what is the best way to talk to Pottery Barn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Pottery Barn - by phone or otherwise

While 888-779-5176 is Pottery Barn's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Pottery Barn customers, is by calling their 866-834-2029 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Pottery Barn please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pottery Barn.

What is GetHuman's Relationship to Pottery Barn?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pottery Barn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Pottery Barn Contact Info

Other Toll-free & Customer Numbers

Customer Service866-834-2029

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