Citi Cards Phone Number

Calling Citi Cards customer service faster by GetHuman

800-950-5114
Customer service
Current Wait: 20 mins (7m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel AccountAccount AccessPoints RedemptionLost or Stolen CardOvercharge on AccountA different issue
Get to a live person fastest: Do not press or say anything, ignoring messages

Reasons customers like you called recently

I received a new card with the same number as the old card. I thought the new card wo...
28m ago
charge date * Nov. ****. ACTEGY $***.**. returned for credit. have ben unable to contac...
2h ago
I want to postpone payments due to job loss and lower my apr due to the covid-** hardship.
4h ago
Unable to login to Online account, due to phone number change, no other verification me...
5h ago
I just activated my card and the automated voice says something about tapping my card t...
5h ago
Unable to log in to Online account due to phone number change, no other verification op...
5h ago
made a purchase online ...package got lost...need to get credited for it... amazon not...
5h ago
You switched one of my credit cards that gets free bags? Don’t see it on the new terms
9h ago
I transferred my Citi card balance to a PNC core card. The balance is still showing on...
18h ago
Need to release a hold of a payment
a day ago
I made a payment to my credit card *And they put a hold on the payment,*And i would lik...
a day ago
I had a dispute because of several unmotorized charges. One dispute is not resolved but...
a day ago
I had a refund issued to my card from a vendor for $***.** over a week ago and it has n...
a day ago
Shortly after I received my new card I went to Africa and the card was not able to work...
a day ago
I have a $***.** credit on my account, but it is locked. I’d like access to this as it...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-950-5114 - by the Numbers

Phone number to dial
800-950-5114
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:45am
Navigate phone maze to a human
Do not press or say anything, ignoring messages
Average wait
7
Current wait
20
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
73%
Quality of help
80%
Customer votes
4,887
Information last updated
Tue Mar 24 2020 08:00:00 GMT+0000 (UTC)

Citi Cards's Best Toll-Free/800 Customer Phone Number

This is Citi Cards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Cards agent. This phone number is Citi Cards's Best Phone Number because 42,174 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-950-5114 include Cancel Account, Account Access, Points Redemption, Lost or Stolen Card, Overcharge on Account and other customer service issues. The Citi Cards call center that you call into has employees from South Dakota and is open 24 hours, 7 days according to customers. In total, Citi Cards has 6 phone numbers. It's not always clear what is the best way to talk to Citi Cards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Cards - by phone or otherwise

While 800-950-5114 is Citi Cards's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Cards customers, is by calling their 800-633-7367 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-633-7367 for Customer Service. If you think this information is inaccurate or know of other ways to contact Citi Cards please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Cards.

What is GetHuman's Relationship to Citi Cards?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Cards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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