Citi Cards Diamond Preferred Rewards Phone Number

  • Calls Citi Cards's Diamond Preferred Rewards department
  • On average, callers wait 12 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 1:30pm
  • Some common reasons that visitors to GetHuman call Citi Cards include Account Access, Cancel Account, Points Redemption, Overcharge on Account, and Lost or Stolen Card.
  • Get a real live human at this number: Press 0 at each prompt
  • When you call Citi Cards and their automated voice system picks up, you hear: How can I help you? (Respond to the question.)
  • This is not the most popular Citi Cards phone number (it's ranked #2). Most customers call 800-950-5114 for support: Click here for best option

Other customers got on the phone recently because:

Someone applied for credit using my ssn
I need to cancel my American Airlines Citi Credit Card
Fraud -- Someone applied for credit card in my name. I need to speak with someone.
want the name of a citi bank manager to call to get $** late charge taken off a $** bil...
spent two weeks taking care of sick daughter, so $** bill sent in ** days late and they...
what is the website address of citibank aadvantage mastercard?
applied for a home Depot card and was given code **
Need to know about citi costco card if there's interest starting as a new customer
My costco citi card , not sure if the one got by mail is legit or do have to wait for h...
Citi cards makes getting a human rep impossible.
I need to pay my american advantage is past due...I recently got the card and...
I do not want to solve a computer issue*I am getting even more frustrated because your...
Dear Customer Service staff**I signed up for your Citi*Advantage Platinum Select World...
To whom it may concern, **Date: July...

Citi Cards Diamond Preferred Rewards Phone Number 800-633-7367 - Info & Statistics

Phone number to dial800-633-7367
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingDiamond Preferred Rewards
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 0 at each prompt
Average wait12
Current wait13
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication71%
Quality of help66%
Customer votes3,602
Best phone number800-950-5114
Information last updatedSun Apr 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Citi Cards's 800-633-7367 Diamond Preferred Rewards Number

This Citi Cards phone number is ranked #2 out of 5 because 42,174 Citi Cards customers tried our tools and information and gave us feedback after they called. The reason customers call 800-633-7367 is to reach the Citi Cards Diamond Preferred Rewards department for problems like Account Access, Cancel Account, Points Redemption, Overcharge on Account, Lost or Stolen Card. As far as we can tell, Citi Cards has call center locations in South Dakota and you can call during their open hours 24 hours, 7 days. Citi Cards has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 800-633-7367 and ways to call or contact Citi Cards with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citi Cards

Calling Citi Cards at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-633-7367. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Citi Cards Diamond Preferred Rewards agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Citi Cards Once on the phone with Citi Cards's Diamond Preferred Rewards department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citi Cards in General

While 800-633-7367 is Citi Cards's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-950-5114 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citi Cards help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 66% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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