Citi Cards Customer Service Phone Number

800-633-7367
Hold time now: 16 mins (avg 6)
Best time to call: 1:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt
This is not the most popular Citi Cards phone number (it's ranked #2). Most customers call 800-950-5114 for support: Click here for best option

Other customers got on the phone recently because:

Have a problem with my credit cards....*. Citi Simplicity ****************. SENT A P...
My credit card ending in **** for Connie Mathany is being denied for purchases. My acc...
I want to make a balance transfer
My father may have an open citicard account and he died ******** so I need to make sure...
I have been getting small finance charges the last * months and I want to stop that fro...
i want to sign up for aciti card by telephone
I applied and received permission to get a Citi bank credit card today. Thomas Edwin K...
my citi thankyou card has been declined
My Citi Thankyou card has been denied the last * days. What is the problem and how do i...
There was an online purchase bonus promotion at the end of November ****, *% cash back...
I am in search of a *% balance transfer card because I'd like to transfer my balance fr...
I made mistake on duplicate charges
Unfair late fee for nov. ****, please take late off my statement for dec. ****.
Unfair late fee nov. ****, please deduct it from my dec. balance

Help me with my issue

Citi Cards Customer Service Phone Number 800-633-7367 - Info & Statistics

Phone number to dial800-633-7367
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 0 at each prompt
Average wait6
Current wait16
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication65%
Quality of help60%
Customer votes3,607
Best phone number800-950-5114
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Citi Cards's 800-633-7367 Customer Service Number

This Citi Cards phone number is ranked #2 out of 6 because 42,174 Citi Cards customers tried our tools and information and gave us feedback after they called. The reason customers call 800-633-7367 is to reach the Citi Cards Customer Service department for problems like Account Access, Overcharge on Account, Cancel Account, Points Redemption, Lost or Stolen Card. As far as we can tell, Citi Cards has call center locations in South Dakota and you can call during their open hours 24 hours, 7 days. Citi Cards has 6 phone numbers and 8 different ways to get customer help. We've compiled information about 800-633-7367 and ways to call or contact Citi Cards with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citi Cards

Calling Citi Cards at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citi Cards Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citi Cards's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citi Cards in General

While 800-633-7367 is Citi Cards's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-950-5114 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citi Cards help by calling them, is that other customers give their customer support at this number a 65% score for their communication skills and a 60% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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