ComEd Phone Number

Call ComEd customer service faster with GetHuman

Customer service
Current Wait: 27 mins (20m avg)
Hours: Mon-Fri 7am-6pm EST; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 4, then 0, then 0 again OR After the Spanish prompt, press 3, then 4, then 0, then 0

Reasons customers like you called recently

Does ComEd install the Nest thermostat. * would be a replacement the other would be a n...
I paid my energy bill several days ago, but it has not been posted to my account, which...
Apply for electric service
I received a text that said my power will be out ***** *AM-*PM and ***** *-*PM
I need a copy sent to me of my last Ccmed bill
Hi, my name is Sharon Eddins, acct* **********. I'm in the Pipp program my portion Pip...
I have no power. I need to speak to a representative
Turn power back on after payment
Getting fluctuating voltage on one leg of my meter. May be caused by pole leaning north...
I live at **** Pontiac in Wilmette. We have a large ComEd electric box outside our hom...
I’m trying to pay my bill on the app and it won’t let me sign in
Talk to agent regusrding electrical
I just need my balance
I need my account number
I’m trying get on payment plan and put **$ down right now to avoid shut off service
See more recent reasons for calling

Help me with my issue

Customer Number 800-334-7661 - by the Numbers

Phone number to dial800-334-7661
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress 1, then 4, then 0, then 0 again OR After the Spanish prompt, press 3, then 4, then 0, then 0
Average wait
Current wait27
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, facebook, web
Quality of communication91%
Quality of help75%
Customer votes382
Information last updatedTue Nov 30 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

ComEd's Best Toll-Free/800 Customer Phone Number

This is ComEd's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ComEd agent. This phone number is ComEd's Best Phone Number because 14,904 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-334-7661 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call ComEd first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or web. In total, ComEd has 1 phone number. It's not always clear what is the best way to talk to ComEd representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ComEd - by phone or otherwise

While 800-334-7661 is ComEd's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact ComEd please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ComEd.

What is GetHuman's Relationship to ComEd?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ComEd. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

ComEd Contact Info

All ComEd contacts
ComEd Phone NumberBEST
ComEd Help Desk
ComEd on FB/Messenger
General customer information

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