ComEd Phone Number
Calling ComEd customer service faster by GetHuman
Current Wait: 20 mins (20m avg)
Hours: Mon-Fri 7am-6pm EST; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 4, then 0, then 0 again OR After the Spanish prompt, press 3, then 4, then 0, then 0
Reasons customers like you called recently
Setting up new service
I need to add my room mate on the bill.
Change account person
Lost internet connection on every phone in the house and tv
I need service set up at *** Jessie Street Joliet, Illinois*My renter moved out and I...
I am behind in the electric bill and my power was shut off. I just paid what I could to...
I got a call from someone by the name of, Jack who claims he is working for the supplie...
a branch fall on top of a wire and my internet got disconnected
I am a senior citizen whose small freezer in my garage stopped working without my knowl...
ROBERT WILLIAMS I RECENTLY MOVED *** FOREST AVE. APT **** OAK PARK IL. ***** I NEED A...
we rec'd. a flyer mentioning trees near power lines. We have * in our yard practically...
Transfer service to my name
We had a momentary power outage here Saturday *-**-**. This caused disruption of instru...
I got a scam call from "my energy company" claiming that I had been paying too much and...
I need to change the account to my name because the person on the account has moved.See more recent reasons for calling
Help me with my issue
Customer Number 800-334-7661 - by the Numbers
Phone number to dial800-334-7661
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress 1, then 4, then 0, then 0 again OR After the Spanish prompt, press 3, then 4, then 0, then 0
Rank (among phone numbers)1
Alternate methodsphone, facebook, web
Quality of communication89%
Quality of help77%
Information last updatedTue Nov 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
ComEd's Best Toll-Free/800 Customer Phone Number
This is ComEd's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ComEd agent. This phone number is ComEd's Best Phone Number because 14,904 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-334-7661 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call ComEd we recommend you tell us what issue you are having and then possibly contact them via phone or facebook or web. In total, ComEd has 1 phone number. It's not always clear what is the best way to talk to ComEd representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting ComEd - by phone or otherwise
While 800-334-7661 is ComEd's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other ComEd customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via facebook.com/ComEd for Customer Service. If you think this information is inaccurate or know of other ways to contact ComEd please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ComEd.
What is GetHuman's Relationship to ComEd?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ComEd. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.