ComEd Phone Number

Call ComEd customer service faster with GetHuman

800-334-7661
Customer service
Current Wait: 22 mins (20m avg)
Hours: Mon-Fri 7am-6pm EST; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 4, then 0, then 0 again OR After the Spanish prompt, press 3, then 4, then 0, then 0

Reasons customers like you called recently

Need to know about the repair in December
Need to speak with a human to shut off comed on old account. System not recognizing the...
Trying to stop service but the automated option isn't recognizing my account informatio...
Need details about repair.
Outage I’m on an oxygen tank and I don’t have a portable one ready to be delivered to me.
Electrical bill double. I need an explanation
Cannot pay bill without account number. Need to speak to a representative to pay bill a...
Need to pay my bill but do not have my account number. Would like to speak to a represe...
I want to shut off service
Turn on power in a new property just acquired. Need to check and see if I need someone...
Tree is rubbing powerline in my backyard causing sparks when wind blows
See more recent reasons for calling

Help me with my issue

Customer Number 800-334-7661 - by the Numbers

Phone number to dial800-334-7661
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress 1, then 4, then 0, then 0 again OR After the Spanish prompt, press 3, then 4, then 0, then 0
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, facebook, web
Quality of communication87%
Quality of help79%
Customer votes353
Information last updatedWed Feb 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

ComEd's Best Toll-Free/800 Customer Phone Number

This is ComEd's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ComEd agent. This phone number is ComEd's Best Phone Number because 14,904 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-334-7661 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call ComEd first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or web. In total, ComEd has 1 phone number. It's not always clear what is the best way to talk to ComEd representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ComEd - by phone or otherwise

While 800-334-7661 is ComEd's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via facebook.com/ComEd for Customer Service. If you think this information is inaccurate or know of other ways to contact ComEd please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ComEd.

What is GetHuman's Relationship to ComEd?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ComEd. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

ComEd Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All ComEd contacts
ComEd Phone NumberBEST
ComEd Help Desk
ComEd on FB/Messenger
General customer information

More Company Phone Numbers

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!