Duke Energy (IN) Customer Service Phone Number

Hold time now: 8 mins (avg 4)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular Duke Energy (IN) phone number (it's ranked #2). Most customers call 800-774-0246 for support: Click here for best option

Other customers got on the phone recently because:

The cost of connecting to the electricity pole that is on my property to a new storage...
I have a disconnect date due for tomorrow and I need to talk to somebody about it
I need to know when they will install the net meter for my solar panels on my home
i call to make a payment*i am sitting at my computer NOW*i will not be available for a...
what does *** take to pay a bill with duke*i can not call*i dont have a bank account*i...
Due to the death of my husband, I forgot to pay my Duke Energy bill. We pay on line wi...
How can I get on budget payment?
My power is getting shut off. How can I stop disconnection?
The power line going from our house to the pole has been hit by a car and it is loose f...
I don't know my account number I need to recover my Duke Energy account number
Having gas installed on Friday. Please*Put me on ordinary electric tariff not*day and...
I was supposed to pay my electric bill today, but the automatic transaction has not app...
Political signs on your poles on Fairfax Road in Bloomington need to go. They are a di...
Quiero hacer un pago y la lineA me dice no disponible

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Duke Energy (IN) Customer Service Phone Number 800-521-2232 - Info & Statistics

Phone number to dial800-521-2232
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanPress 1
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication90%
Quality of help80%
Customer votes324
Best phone number800-774-0246
Information last updatedSun Jan 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Duke Energy (IN)'s 800-521-2232 Customer Service Number

This Duke Energy (IN) phone number is ranked #2 out of 2 because 13,194 Duke Energy (IN) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-521-2232 is to reach the Duke Energy (IN) Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Duke Energy (IN) has call center locations in Indiana and you can call during their open hours 24 hours, 7 days. Duke Energy (IN) has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 800-521-2232 and ways to call or contact Duke Energy (IN) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Duke Energy (IN)

Calling Duke Energy (IN) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Duke Energy (IN) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Duke Energy (IN)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Duke Energy (IN) in General

While 800-521-2232 is Duke Energy (IN)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-774-0246 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Duke Energy (IN) help by calling them, is that other customers give their customer support at this number a 90% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Duke Energy (IN) Contact Info

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Customer Service800-774-0246

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