Duke Energy (IN) Customer Service Phone Number

800-521-2232
Hold time now: 4 mins (avg 3)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular Duke Energy (IN) phone number (it's ranked #2). Most customers call 800-774-0246 for support: Click here for best option

Other customers got on the phone recently because:

Said you are unable to complete our service
How much do I need to pay my bill to get caught up
I am trying to set up my account online with Duke Energy and find that it is ridiculous...
last bill available May ****
My power is out. And I haven’t received any bill or anything that would indicate that m...
Power outage needing to see how long till estimated fix **** church street new castle Indian.
I ordered Koher Levity sliding shower door. I need a good reliable installer. Do you re...
I'm writing about my account with the address **** SE Lakeshore Drive....Macy Indiana...
I need to pay ***.** past due bill
I've been having automatic payments taken out of bank account for years for same addres...
Having trouble getting into my account online ! and haven't received a bill through mai...
I would like to know why it is everytime a rainshower comes in Ocoee my electric flicke...
I need to set a stop service date. We are moving out of *** Irving Drive Apt *** Clarks...
My son lives at **** stillwell, lafayette, in and has been without power since yesterda...

Help me with my issue

Duke Energy (IN) Customer Service Phone Number 800-521-2232 - Info & Statistics

Phone number to dial800-521-2232
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanPress 1
Average wait3
Current wait4
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication91%
Quality of help81%
Customer votes323
Best phone number800-774-0246
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Duke Energy (IN)'s 800-521-2232 Customer Service Number

This Duke Energy (IN) phone number is ranked #2 out of 2 because 13,194 Duke Energy (IN) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-521-2232 is to reach the Duke Energy (IN) Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Duke Energy (IN) has call center locations in Indiana and you can call during their open hours 24 hours, 7 days. Duke Energy (IN) has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 800-521-2232 and ways to call or contact Duke Energy (IN) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Duke Energy (IN)

Calling Duke Energy (IN) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Duke Energy (IN) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Duke Energy (IN)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Duke Energy (IN) in General

While 800-521-2232 is Duke Energy (IN)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-774-0246 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Duke Energy (IN) help by calling them, is that other customers give their customer support at this number a 91% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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