Duke Energy (IN) Phone Number

Call Duke Energy (IN) customer service faster with GetHuman

Customer service
  • Calls Duke Energy (IN)'s Residential Customer Service department
  • The average hold time is 4m
  • The current wait is approximately 8m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 9:15am
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live Duke Energy (IN) agent: Press 1
  • What you hear when you call: What's the phone number on your account? You can also say "find my account another way" or say "I am a new customer."

Reasons customers like you called recently

I want to know if I can pay the light bill and add the installment plan payment to what...
I scheduled for a shut-off for this Monday the **th and I want to cancel that I need to...
Connect a unit in my rental at *** Industrial Ave Greensboro NC
Finding out about an old bill
Was told $*** needs to be paid before the electric service gets turned on and he's neve...
Talk about my mom's bill
Set payment extension
I am going out of town and wanted to know if I can put a hold on my power by turning of...
I need to get my lights on now Duke energy closed
There are powerlines that run alongside of a property that I am looking to purchase. I...

Duke Energy (IN) Customer Phone Number 800-521-2232 - Stats

Phone number to dial800-521-2232
Call-back availableYES
Call picked up by a real personYES
Department you're callingResidential Customer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial9:15am
Average wait4 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication82%
Quality of help72%
Customer votes358
Information last updatedWed Dec 06 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Duke Energy (IN)'s Best Toll-Free/800 Customer Phone Number

This is Duke Energy (IN)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duke Energy (IN) agent. This phone number is Duke Energy (IN)'s Best Phone Number because 13,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-521-2232 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Duke Energy (IN) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Duke Energy (IN) has 3 phone numbers. It's not always clear what is the best way to talk to Duke Energy (IN) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Duke Energy (IN) - by phone or otherwise

While 800-521-2232 is Duke Energy (IN)'s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Duke Energy (IN) customers, is by calling their 800-774-1202 phone number for their Business Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-774-1202 for Business Customer Service. If you think this information is inaccurate or know of other ways to contact Duke Energy (IN) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Duke Energy (IN).

What is GetHuman's Relationship to Duke Energy (IN)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Duke Energy (IN). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

For more general information about Duke Energy (IN), other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Duke Energy (IN) Customer Service article.
Duke Energy (IN) Customer ServiceDuke Energy (IN) Call-back Service

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