Con Edison Phone Number

Calling Con Edison customer service faster by GetHuman

800-752-6633
Customer service
Current Wait: 20 mins (6m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2 then 0# each time it asks for your account number

Reasons customers like you called recently

We do not have electricity. The neighbors don’t have any also
I AM SIGHT IMPAIRED THIS PAST FRIDAY THEY SAID MY SERVICE WAS GOING TO GET CUT OFF. CIT...
Need to change contact number and email on account
Please cut the service on Nov. **, **** and how much is the final bill. Would like to p...
I dont understand my bill anymore*I have unpaid bill of ***.** that stand for oct to No...
I am unable to reset my password for my ConEd account. I keep getting an error stating...
Espa*ol fui a pagar la luz anoche ser* q no tendr* problemas con eso porque se me venc*a hoy
I owed a month, wrote a check and they cashed it. Now they want it again or they're thr...
I sent a check for amount owed and now they want it again.
I am moving in three weeks. When do I close out my account?
I need help setting up a new account
Hi I need my meter checked. It isn’t showing any usage. I would like to schedule an app...
would like to pay my bill today I have my account number
I want to know my balance
What is my balance on my account ***************. Due to this COVID **, I am currently...
See more recent reasons for calling

Help me with my issue

Customer Number 800-752-6633 - by the Numbers

Phone number to dial800-752-6633
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 1 then 2 then 0# each time it asks for your account number
Average wait
Current wait20
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication85%
Quality of help62%
Customer votes4,954
Information last updatedSat Nov 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Con Edison's Best Toll-Free/800 Customer Phone Number

This is Con Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Con Edison agent. This phone number is Con Edison's Best Phone Number because 23,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Overcharge on Account, Setup Service, Meter Reading, Cancel Service, Setup Payment Arrangement and other customer service issues. The Con Edison call center that you call into has employees from Covington, KY / Honduras and is open 24 hours, 7 days according to customers. In total, Con Edison has 3 phone numbers. It's not always clear what is the best way to talk to Con Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Con Edison - by phone or otherwise

While 800-752-6633 is Con Edison's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Con Edison customers, is by calling their 212-243-1900 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 212-243-1900 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Con Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Con Edison.

What is GetHuman's Relationship to Con Edison?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Con Edison. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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