Con Edison Phone Number

Call Con Edison customer service faster with GetHuman

800-752-6633
Customer service
Current Wait: 15 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2 then 0# each time it asks for your account number

Reasons customers like you called recently

Downed **kv power line corner of Memphis and Richmond avenue
The electricity on my block went out and there is no light at all
Want to set up a payment plan for con Edison bill
Trying to contact customer service to set up my account. I tried online and was directe...
I am moving and I want new services
My bill is way higher than it normally is.
I need jan. Thru may and august phone bill copies for acct. ************ and service ac...
I got a letter for cancellation of my account and i need to set up a payment plan.
i'm unable to pay my bill
I need help about my bill
I'm unable to pay the over do bill and I need help
We owed Con Edison $*,*** we worked out a payment plan we gave them a routing number an...
Con Edison sent me a turn off notice saying if we didn't pay the bill of $**** we were...
I have problems with my bills
I need a payment plan I got a letter saying that my electricity is going to be cut off...
See more recent reasons for calling

Help me with my issue

Customer Number 800-752-6633 - by the Numbers

Phone number to dial800-752-6633
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanPress 1 then 2 then 0# each time it asks for your account number
Average wait
Current wait15
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication55%
Quality of help52%
Customer votes4,924
Information last updatedFri Jan 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Con Edison's Best Toll-Free/800 Customer Phone Number

This is Con Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Con Edison agent. This phone number is Con Edison's Best Phone Number because 23,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Setup Service, Overcharge on Account, Cancel Service, Meter Reading, Setup Payment Arrangement and other customer service issues. The Con Edison call center that you call into has employees from Covington, KY / Honduras and is open 24 hours, 7 days according to customers. In total, Con Edison has 3 phone numbers. It's not always clear what is the best way to talk to Con Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Con Edison - by phone or otherwise

While 800-752-6633 is Con Edison's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Con Edison customers, is by calling their 212-243-1900 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 212-243-1900 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Con Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Con Edison.

What is GetHuman's Relationship to Con Edison?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Con Edison. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Con Edison Contact Info

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