Con Edison Phone Number

Call Con Edison customer service faster with GetHuman

800-752-6633
Customer service
Current Wait: 22 mins (12m avg)
Hours: 24 hours, 7 days; best time to call: 1pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2 then 0# each time it asks for your account number

Reasons customers like you called recently

I missed my payment and have a deposit fee. It was the first time I missed a payment...
I need to start a service. I tried online, but it says someone already started a service.
Inquiry low income discount case status - Mei Wu***** Broadway Apt *J, New York, NY *****
I need to set up con Edison
Need to check my bill
Our power went out because of some issue when handing over the account
Why was my gas service turned off?
I need to start a new account with Con Edison at a new address
I want to terminate gas service. I need to speak to a person
Want to know if my service was disconnected?
I need to put the electricity into my name.
See more recent reasons for calling

Help me with my issue

Customer Number 800-752-6633 - by the Numbers

Phone number to dial800-752-6633
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanPress 1 then 2 then 0# each time it asks for your account number
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication57%
Quality of help50%
Customer votes4,926
Information last updatedFri Feb 03 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Con Edison's Best Toll-Free/800 Customer Phone Number

This is Con Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Con Edison agent. This phone number is Con Edison's Best Phone Number because 23,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Setup Service, Cancel Service, Setup Payment Arrangement, Meter Reading, Overcharge on Account and other customer service issues. The Con Edison call center that you call into has employees from Covington, KY / Honduras and is open 24 hours, 7 days according to customers. In total, Con Edison has 3 phone numbers. It's not always clear what is the best way to talk to Con Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Con Edison - by phone or otherwise

While 800-752-6633 is Con Edison's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Con Edison customers, is by calling their 212-243-1900 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 212-243-1900 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Con Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Con Edison.

What is GetHuman's Relationship to Con Edison?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Con Edison. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Con Edison Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Con Edison contacts
Con Edison Phone NumberBEST
Con Edison Help Desk
General customer information

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