Con Edison Phone Number

Calling Con Edison customer service faster by GetHuman

800-752-6633
Customer service
Current Wait: 22 mins (11m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup ServiceLower My BillService IssueMeter reading or meter issueCancel or change serviceA different issue
Get to a live person fastest: Press 1 then 2 then 0# each time it asks for your account number
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Customer Number 800-752-6633 - by the Numbers

Phone number to dial
800-752-6633
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:45am
Navigate phone maze to a human
Press 1 then 2 then 0# each time it asks for your account number
Average wait
11
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
58%
Quality of help
89%
Customer votes
4,928
Information last updated
Tue Aug 14 2018 08:00:00 GMT+0000 (UTC)

Con Edison's Best Toll-Free/800 Customer Phone Number

This is Con Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Con Edison agent. This phone number is Con Edison's Best Phone Number because 23,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Setup Service, Lower My Bill, Service Issue, Meter reading or meter issue, Cancel or change service and other customer service issues. The Con Edison call center that you call into has employees from Covington, KY / Honduras and is open 24 hours, 7 days according to customers. In total, Con Edison has 3 phone numbers. It's not always clear what is the best way to talk to Con Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Con Edison - by phone or otherwise

While 800-752-6633 is Con Edison's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Con Edison customers, is by calling their 212-243-1900 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 212-243-1900 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Con Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Con Edison.
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