Con Edison Phone Number

Calling Con Edison customer service faster by GetHuman

800-752-6633
Customer service
Current Wait: 11 mins (9m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2 then 0# each time it asks for your account number

Reasons customers like you called recently

could you please let me know why kind the program is a rebate Check program for senior...
Elderly mother has no power in her house
There's a tree leaning on a utility poll at *** taxter road and at *** taxter road in E...
I've no power. No one at Consolidated Edison is answering any questions, whatsoever...
Need to add name on bill. called beforehand but nothing changed with my current bill
Con Ed sent me refund check, that has our old name and address which I cannot deposit...
Power out for over ** hours and need a restoration time. Can not obtain from outage map...
Are looking to get me start paying for a zero service?*I will course you and your company!
I cant get through to customer service to make a down payment, it keeps ending my call
I can't get a live person from Con Ed in NYC*using any phone number. My problem is*not...
I need to update my phone number so I can verify my device so that I can cancel my service.
Estimated meter reading is exorbitantly inaccurate. We would like to immediately have o...
I left U.S because of Corona Virus. And .. I forgot my account. I need you help me to f...
I have been trying to submit the meter reading for two days and it keeps giving me an u...
I need to change the date to connect the energy in my apartment
See more recent reasons for calling

Help me with my issue

Customer Number 800-752-6633 - by the Numbers

Phone number to dial800-752-6633
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 1 then 2 then 0# each time it asks for your account number
Average wait
Current wait11
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication60%
Quality of help87%
Customer votes4,930
Information last updatedWed Aug 05 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Con Edison's Best Toll-Free/800 Customer Phone Number

This is Con Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Con Edison agent. This phone number is Con Edison's Best Phone Number because 23,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Overcharge on Account, Setup Service, Meter Reading, Cancel Service, Setup Payment Arrangement and other customer service issues. The Con Edison call center that you call into has employees from Covington, KY / Honduras and is open 24 hours, 7 days according to customers. In total, Con Edison has 3 phone numbers. It's not always clear what is the best way to talk to Con Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Con Edison - by phone or otherwise

While 800-752-6633 is Con Edison's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Con Edison customers, is by calling their 212-243-1900 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 212-243-1900 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Con Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Con Edison.

What is GetHuman's Relationship to Con Edison?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Con Edison. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Con Edison Contact Info

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