Con Edison Corporate Offices Phone Number

212-243-1900
Hold time now: 17 mins (avg 10)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 then 0. Use this number if your number is from outside of their service area.
This is not the most popular Con Edison phone number (it's ranked #2). Most customers call 800-752-6633 for support: Click here for best option

Other customers got on the phone recently because:

my bill is way too high and want to talk to someone
I had an account for many years. ***************** under Mark Horne*** East ** th St A...
Moved into somewhere new and need to connect my new account
Utility shut off. I need to speak to a representative to resolve my issue. I’m not sure...
Billing, I have yet to receive my bill and also my neighbors have the same issue.
Our bill this month is not our regular one level bill!!!*I can not get you on the phone...
my bill is not according to our level agreement
My Bill is up by $**** *It says i used about $**** in gas but I never use some and when...
I would like my service disconnected please
Moving. Just changing adress
I moved to New York City from upstate New York where I had national grid. I believe tha...
need to talk to a customer representative
I want to confirm whether one of my Con Edison accounts that I asked to be close by Apr...
I need to open a new account. My name is Loriann Ayers and I recently moved to *** Elto...

Help me with my issue

Con Edison Corporate Offices Phone Number 212-243-1900 - Info & Statistics

Phone number to dial212-243-1900
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 1 then 0. Use this number if your number is from outside of their service area.
Average wait10
Current wait17
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication80%
Quality of help67%
Customer votes3,647
Best phone number800-752-6633
Information last updatedThu May 26 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Con Edison's 212-243-1900 Corporate Offices Number

This Con Edison phone number is ranked #2 out of 3 because 23,460 Con Edison customers tried our tools and information and gave us feedback after they called. The reason customers call 212-243-1900 is to reach the Con Edison Corporate Offices department for problems like Setup Service, Overcharge on Account, Cancel Service, Meter Reading, Setup Payment Arrangement. As far as we can tell, Con Edison has call center locations in Covington, KY or Honduras and you can call during their open hours 24 hours, 7 days. Con Edison has 3 phone numbers and 4 different ways to get customer help. We've compiled information about 212-243-1900 and ways to call or contact Con Edison with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Con Edison

Calling Con Edison at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Con Edison Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Con Edison's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Con Edison in General

While 212-243-1900 is Con Edison's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-752-6633 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Con Edison help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Con Edison Contact Info

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