Eversource Phone Number

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Customer service
Current Wait: 25 mins (21m avg)
Hours: Mon-Fri 8:30am-5pm EST; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Agent" after each prompt (2 times). For commercial accounts.

Reasons customers like you called recently

I’m trying to make a payment plan on my bill, but I'm in Puerto Rico to vacation
Need to start new service
Wires are hanging from pole at *** Torringfird St, Winsted. CT
I spoke with someone three weeks ago they said they were going to send me **** utility...
Would like to know when my service will be reconnected
Want to set up service
Set up new service at *** Crescent ST Apt *** Waltham, MA
I would like to follow up on a service that was provided on Sept *, **** at ** miles av...
I need to make sure my last bill was paid with Eversource. I recently moved and switche...
I was texted today that my Eversource "power" would be disconnected due to unpaid bills...
Need metered box relocked. Previous work order started for lock removal. **** Old Farm...
I’m trying to make a payment plan on my bill
Just want to no when my next bull is due on my payment plan
Hello, I had paid the wrong bill accidentally which is no longer a active line and woul...
My power has been flickering on and off for the last ** minutes. I had received a text...
See more recent reasons for calling

Help me with my issue

Customer Number 800-340-9822 - by the Numbers

Phone number to dial800-340-9822
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-5pm EST
Best time to dial8:30am
Navigate phone maze to a humanSay "Agent" after each prompt (2 times). For commercial accounts.
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication68%
Quality of help73%
Customer votes6,115
Information last updatedThu Oct 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Eversource's Best Toll-Free/800 Customer Phone Number

This is Eversource's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Eversource agent. This phone number is Eversource's Best Phone Number because 56,358 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-340-9822 include Moving/Transfer Service, No service, Equipment damage/repair needed, Billing help, Account access and other customer service issues. The Eversource call center that you call into has employees from Massachusetts, Connecticutt and is open Mon-Fri 8:30am-5pm EST according to customers. In total, Eversource has 2 phone numbers. It's not always clear what is the best way to talk to Eversource representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Eversource - by phone or otherwise

While 800-340-9822 is Eversource's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Eversource customers, is by calling their 800-592-2000 phone number for their Former NSTAR Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-592-2000 for Former NSTAR Customer Service. If you think this information is inaccurate or know of other ways to contact Eversource please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Eversource.

What is GetHuman's Relationship to Eversource?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Eversource. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Eversource Contact Info

All Eversource contacts
Eversource Phone NumberBEST
Eversource Help Desk
General customer information

Other Toll-free & Customer Numbers

Former NSTAR Customer Service800-592-2000

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