National Grid Phone Number

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Customer service
Current Wait: 16 mins (6m avg)
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Hours: 24 hours, 7 days; best time to call: 8:15am
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Customer Number 800-642-4272 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Press 0 then press 4
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone or web
Quality of communication
Quality of help
Customer votes
Information last updated
Wed Mar 14 2018 09:00:00 GMT+0000 (UTC)

National Grid's Best Toll-Free/800 Customer Phone Number

This is National Grid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Grid agent. This phone number is National Grid's Best Phone Number because 46,260 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-642-4272 include Pay my bill, Setup service, Cancel service, Payment arrangement and other customer service issues. The National Grid call center that you call into has employees from Massachusetts or New York and is open 24 hours, 7 days according to customers. In total, National Grid has 4 phone numbers. It's not always clear what is the best way to talk to National Grid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting National Grid - by phone or otherwise

While 800-642-4272 is National Grid's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other National Grid customers, is by calling their 800-322-3223 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-322-3223 for Customer Service. If you think this information is inaccurate or know of other ways to contact National Grid please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for National Grid.
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