National Grid Phone Number

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800-642-4272
Customer service
Current Wait: 19 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

I'm calling on behalf of my wife. She is trying to pay the bill for her apartment and l...
I have auto pay, but don’t know which credit card is charged and have a bill due on Jan **
Electric is out n we r freezing
Being billed for wrong address
Removed residential meter for main breaker servicing. Got inspection sticker, and inspe...
I have a question regarding an application I submitted. And I am following up to see if...
No heat In my house and only have power in half of my house
just moved to a new apartment and need to get my landlords name off the bill and put mine on
i like to sign up for service i just moved in at **-** ** st Middle Village ***** in december
change account holder name for billing
Need to switch utilities bills into my name
Just bought a garage, need to switch utilities into my business name.
PLEASE GIVE ME FIGURE OF HOW MUCH I PAID IN **** FOR SERVICE *** JEWETT AVE., *ST FLOOR...
Add another name to billing account
Schedule Installation
See more recent reasons for calling

Help me with my issue

Customer Number 800-642-4272 - by the Numbers

Phone number to dial800-642-4272
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress 0 then press 4
Average wait
Current wait19
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help56%
Customer votes6,656
Information last updatedSat Jan 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

National Grid's Best Toll-Free/800 Customer Phone Number

This is National Grid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Grid agent. This phone number is National Grid's Best Phone Number because 52,224 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-642-4272 include Pay Bill, Update Account Info, Setup Payment Arrangement, Cancel Service, Setup Service and other customer service issues. The National Grid call center that you call into has employees from Massachusetts, New York and is open 24 hours, 7 days according to customers. In total, National Grid has 4 phone numbers. It's not always clear what is the best way to talk to National Grid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting National Grid - by phone or otherwise

While 800-642-4272 is National Grid's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other National Grid customers, is by calling their 800-322-3223 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-322-3223 for Customer Service. If you think this information is inaccurate or know of other ways to contact National Grid please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for National Grid.

What is GetHuman's Relationship to National Grid?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like National Grid. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

National Grid Contact Info

All National Grid contacts
National Grid Phone NumberBEST
National Grid Help Desk
General customer information

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