National Grid Phone Number

Call National Grid customer service faster with GetHuman

800-642-4272
Customer service
Current Wait: 22 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 then press 4

Reasons customers like you called recently

PLEASE GIVE ME FIGURE OF HOW MUCH I PAID IN **** FOR SERVICE *** JEWETT AVE., *ST FLOOR...
Add another name to billing account
Schedule Installation
I need to transfer service to a new address
National grid , I need to know the amount of lthe ast payment that you received f*om me...
Attempting to pay bill via bank account online and the page comes up **% empty page. Ne...
I can’t access my online account because I don’t know the account information. It was s...
Trying to pay my bill. Do not have account number on hand.
Waiting for service to be restored, someone was supposed to come this morning but never...
Questions about New York State paying arrears national grid bill. I would like to know...
Como aser para mandar fotocopia de mi id
Late on bill want to pay it
Link new bank account
Start new service and close old service
Hi, I will be moving Sunday ****** from my current address at *** Montgomery St. B** Br...
See more recent reasons for calling

Help me with my issue

Customer Number 800-642-4272 - by the Numbers

Phone number to dial800-642-4272
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress 0 then press 4
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help56%
Customer votes6,656
Information last updatedMon Jan 10 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

National Grid's Best Toll-Free/800 Customer Phone Number

This is National Grid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Grid agent. This phone number is National Grid's Best Phone Number because 52,224 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-642-4272 include Update Account Info, Cancel Service, Setup Payment Arrangement, Pay Bill, Setup Service and other customer service issues. The National Grid call center that you call into has employees from Massachusetts, New York and is open 24 hours, 7 days according to customers. In total, National Grid has 4 phone numbers. It's not always clear what is the best way to talk to National Grid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting National Grid - by phone or otherwise

While 800-642-4272 is National Grid's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other National Grid customers, is by calling their 800-322-3223 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-322-3223 for Customer Service. If you think this information is inaccurate or know of other ways to contact National Grid please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for National Grid.

What is GetHuman's Relationship to National Grid?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like National Grid. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

National Grid Contact Info

All National Grid contacts
National Grid Phone NumberBEST
National Grid Help Desk
General customer information

More Company Phone Numbers

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!