National Grid Phone Number

Calling National Grid customer service faster by GetHuman

800-642-4272
Customer service
Current Wait: 20 mins (10m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

We’re getting numerous calls with an apology an discount. Is this official or bogus,
Got a disconnect notice. Acc * *****-*****.
Moved out of apartment want to close gas account
Our power just went out. Not sure if anyone else around us lost it too.
I need to put service in my name
Not receiving my bill in the mail. Need to confirm billing address on file. Account...
I’m having some issues verifying if I’m receiving constant spam to my residential addre...
Dear national grid , *I would like to continue the electricity at *** forestwood drive...
We have a live downed power line draped over the house
i cant find my bill i need my account no
Trees down on the driveway. Power out.
Two issues ***) an outsourced company( two names??) put in a larger telephone pole at t...
End gas and electric service on June ** ****
Why is my bill in July going to be ***.**$. I paid ***$ ******. I moved to *Bramblew...
We had alarms going off today. Fire dept said carbon monoxide. They turned off the hot...
See more recent reasons for calling

Help me with my issue

Customer Number 800-642-4272 - by the Numbers

Phone number to dial800-642-4272
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress 0 then press 4
Average wait
Current wait20
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication68%
Quality of help51%
Customer votes6,651
Information last updatedSun Jul 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

National Grid's Best Toll-Free/800 Customer Phone Number

This is National Grid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Grid agent. This phone number is National Grid's Best Phone Number because 52,224 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-642-4272 include Update Account Info, Cancel Service, Setup Payment Arrangement, Pay Bill, Setup Service and other customer service issues. The National Grid call center that you call into has employees from Massachusetts, New York and is open 24 hours, 7 days according to customers. In total, National Grid has 4 phone numbers. It's not always clear what is the best way to talk to National Grid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting National Grid - by phone or otherwise

While 800-642-4272 is National Grid's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other National Grid customers, is by calling their 800-322-3223 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-322-3223 for Customer Service. If you think this information is inaccurate or know of other ways to contact National Grid please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for National Grid.

What is GetHuman's Relationship to National Grid?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like National Grid. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

National Grid Contact Info

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