Pro tip / get a human quickly: The recording will ask if you are a member, then the purpose of the call (example: billing, missed Rx delivery, etc.) After her next question, press *, then 0 and you will be shunted to a
Aetna Member Services Member Services Phone Number 800-891-6779 - Info & Statistics
Phone number to dial
Message & get attention
Call picked up by a real person
Department you're calling
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
The recording will ask if you are a member, then the purpose of the call (example: billing, missed Rx delivery, etc.) After her next question, press *, then 0 and you will be shunted to a
Rank (among phone numbers)
phone or web
Quality of communication
Quality of help
Best phone number
Information last updated
Sat Jun 16 2018 08:00:00 GMT+0000 (UTC)
Aetna Member Services's 800-891-6779 Member Services Number
This Aetna Member Services phone number is ranked #2 out of 6 because 16,338 Aetna Member Services customers tried our tools and information and gave us feedback after they called. The reason customers call 800-891-6779 is to reach the Aetna Member Services Member Services department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, Aetna Member Services has call center locations in Pennsylvania or North Carolina or Texas or California and you can call during their open hours 24 hours, 7 days. Aetna Member Services has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-891-6779 and ways to call or contact Aetna Member Services with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Aetna Member Services
Calling Aetna Member Services at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aetna Member Services Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aetna Member Services's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare Aetna Member Services's phone numbers against each other.
Contacting Aetna Member Services in General
While 800-891-6779 is Aetna Member Services's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-204-9186 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aetna Member Services help by calling them, is that other customers give their customer support at this number a 93% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact Aetna Member Services.