Yamaha Phone Number

Calling Yamaha customer service faster by GetHuman

714-522-9950
Customer service
Current Wait: 6 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Do not press any buttons, this is the direct line to the queue. For digital keyboards, pro audio, and guitars only

Reasons customers like you called recently

The keys on my Clavinova CLP *** are very loud and I need assistance purchasing new fel...
I need codes for wireless soundbar for spectrum tv.
Is the Yamaha mx** able to use three or four or five different layers? In other words c...
I have a Yamaha aw**** I want to know how can I use the reverb on separate channels
Subwoofer not pairing with soundbar
My new receiver isn’t working correctly with Direct TV
**** is the code sent a couple of weeks ago, when I reached out to your service in rega...
YAS-*** need help connecting to network
We received a micro-stereo CD am fm radio as a gift (model B***) and have had it for ab...
I need technical help for a soundbar I purchased.
I need to speak to a warranty associate please.
I bought my son a Yamaha battery atv and I need the instructions? It was the Yamaha rap...
I did a test tone and I still see picture but no matter what I do I cannot get audio I...
Dialogue lift in my tsr-*** dashed not working ?
I recently purchase an RX V***. My issue is not seeing the video on my tv coming from t...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Yamaha's Phone-Based Customer Care

Yamaha is a Japanese Corporation that sells a range of products, and is best known for musical instruments and motorcycles. As a large, multinational company, it is not surprising that Yamaha gets a large number of customer service calls each and every day.

Why Do People Call Yamaha Customer Service?

People call Yamaha customer service for range of reasons, including:

Getting information about products

Ordering products

Checking on order status

Changing and canceling orders

Getting technical support

Requesting a warranty claim

Billing issues

Best Practices for Calling Yamaha Customer Service

There are several things that you can do to help ensure that your call to Yamaha is handled quickly and professionally:

Make sure you are calling the correct number. Like many large corporations, Yamaha has multiple divisions and each division has its own customer service department. You can find the number for the department you need on Yamaha's website. Call center hours are also available on Yamaha's website and do vary between departments.

Before calling, assemble relevant documentation. This might include order confirmations, product manuals, make and model numbers of the products you are calling about, billing statements, retailer information and any previous correspondence between you and Yamaha, or you and a third-party retailer, regarding your issue.

If you are calling for technical support or operation instructions, call from an area where you have access to your product so that you and the agent can troubleshoot together.

Have some way of taking notes during your call. Call notes can be very helpful if you have to speak to more than one person about your case or you have to escalate your complaint.

How do Consumers Feel About Calling Yamaha Customer Service?

A review of online sources does not reveal any patterns of customer complaints. This indicates that consumers are generally satisfied with the level of customer service that Yamaha provides.

What Kind of Issues can a Yamaha Customer Service Representative Resolve?

Yamaha customer service representatives can resolve many typical consumer issues, including assistance with placing, changing, or canceling orders, facilitating returns, exchanges or warranty claims, providing basic troubleshooting and technical support, and researching billing issues.

What Can't Be Resolved With a Call to Yamaha Customer Service?

Yamaha customer service can provide basic troubleshooting and technical support, but there will be situations in which you will have to consult with a technician in person, or send your item to a repair center, to resolve more complex issues with a malfunctioning or non-working product.

If your Yamaha product is incompatible with other devices or software, a customer service representative may be able to suggest a workaround, but will not be able to completely resolve problems between Yamaha products and those manufactured by third parties. In such cases, you may need to replace your third-party products or work with the manufacturer of those products to see if the issue can be resolved.

What Should You Do If You Have an Unsuccessful Call with Yamaha?

If you get off your call with Yamaha customer service and feel as though your issues were not resolved or your questions were not answered, don't fret. You may still have options.

First, review your call notes. If you did not take notes during your call, jot down what you remember from your conversation. You may be able to identify areas of miscommunication or misunderstanding that contributed to the failure of your first call.

Second, call back. Explained to the representative that this is your second call and describe what went wrong with the first call. You may also want to explain your desired resolution so that you and the customer service representative are working toward the same goal. Keep in mind that customer service agents have different levels of training and experience, and the next person you speak to may be better prepared to understand and resolve your situation.

If your second phone call doesn't go any better than your first, try getting in touch with Yamaha in a different way. Depending on the division you are working with, you may have the option of live chat, requesting email support or reaching out over a social media platform. These options have the benefit of providing you with a transcript of your communication with customer service, which may be useful if your case takes a while to resolve.

another option is to send a written letter through postal mail. While this is a slow way to get a problem resolved, some companies take mailed letters more seriously than electronic or even phone communication. If you do this, make sure that you send your letter with some form of tracking so that you'll know when Yamaha receives it.

Finally, you could reach out to the third party retailer that sold you your Yamaha product. A salesperson or manager there may be willing to advocate for you or may even try to make the situation right as a goodwill gesture.

Customer Number 714-522-9950 - by the Numbers

Phone number to dial714-522-9950
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanDo not press any buttons, this is the direct line to the queue. For digital keyboards, pro audio, and guitars only
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication76%
Quality of help92%
Customer votes532
Information last updatedFri May 14 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Yamaha's Best Toll-Free/800 Customer Phone Number

This is Yamaha's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yamaha agent. This phone number is Yamaha's Best Phone Number because 8,772 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 714-522-9950 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Yamaha we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Yamaha has 3 phone numbers. It's not always clear what is the best way to talk to Yamaha representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Yamaha - by phone or otherwise

While 714-522-9950 is Yamaha's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Yamaha customers, is by calling their 714-522-9105 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 714-522-9105 for Customer Service. If you think this information is inaccurate or know of other ways to contact Yamaha please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Yamaha.

What is GetHuman's Relationship to Yamaha?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Yamaha. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!