LivingSocial Customer Service

Phone Number & Contact Info

LivingSocial's Best Phone Number

Calls Customer Service·Most popular LivingSocial number

How do I talk to a live human at LivingSocial?

A:Press 0

Does LivingSocial offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-8pm EST. The least busy day is Tuesday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 13 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this LivingSocial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

LivingSocial operates the call center for this 202-400-2100 phone number Mon-Fri 9am-8pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 5,915 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LivingSocial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LivingSocial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call LivingSocial is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 5,915 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call LivingSocial

In summation, the best day to call LivingSocial is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that LivingSocial staffs the call center well on Tuesday.

Why Customers Call LivingSocial

If you have time to do a bit of reading before you call LivingSocial, we recommend you read over some of our problem-specific articles.

What is LivingSocial's Return Policy?

LivingSocial's return policy allows customers to return eligible purchases within 30 days from the date of receipt for a full refund. Eligible products must be unused, in their original packaging, and in the same condition as when they were received. Certain products such as perishable goods, personalized items, and vouchers for events or experiences may not be eligible for return. To initiate a return, customers can contact LivingSocial's customer support team via phone or email. Refunds will be issued back to the original form of payment. However, it's important to note that vouchers for deals offered by local businesses may have their own specific refund policies, which can be found in the "Fine Print" section of the deal page. For more detailed information and exceptions, customers can visit LivingSocial's Return Policy page on their website.

Does LivingSocial Offer International Shipping?

No, LivingSocial does not offer international shipping. All orders are limited to the United States and its territories. This includes shipping to Alaska, Hawaii, Puerto Rico, and APO/FPO addresses. LivingSocial focuses on providing local experiences, products, and services to customers within the United States. International shipping is not available due to logistical constraints and potential customs regulations. However, LivingSocial does partner with merchants in various countries to offer deals and experiences to customers travelling abroad. These deals can only be used by customers while they are physically present in the country where the deal is offered.

Can I Cancel My LivingSocial Order?

Yes, customers have the option to cancel their LivingSocial order. However, it is important to note that the ability to cancel depends on the specific deal and its terms and conditions. Typically, customers can cancel within a limited time frame after making a purchase, usually within the first 24 to 48 hours. After this period, cancellations may not be possible as the deal may become non-refundable. To cancel an order, customers can go to their LivingSocial account, locate the order details, and follow the cancellation instructions provided. It is recommended to review the cancellation policy for each deal before making a purchase to ensure eligibility for cancellation and any applicable fees.

Top LivingSocial customer service problems

Click the link above to get answers to just about any LivingSocial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is LivingSocial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LivingSocial agent. This phone number is LivingSocial's best phone number because 35,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-400-2100 include Refund, Complaint, Cancel a Booking, Change a Booking, Make a Booking and other customer service issues. The LivingSocial call center that you call into has employees from Arizona and is open Mon-Fri 9am-8pm ET according to customers. In total, LivingSocial has 1 phone number. It's not always clear what is the best way to talk to LivingSocial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for LivingSocial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LivingSocial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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