Aetna Member Services Billing Phone Number

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Best time to call: noon
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Aetna Member Services's #1 Phone Number

Other customers got on the phone recently because:

Make sure I keep my Aetna plan in ****
Question about dental coverage
I received a bill from Ohio Health for $****.**. Please explain. I have ***% emergency...
I need new insurance card.
husband lost insurance card
I signed up for Aetna and when a prior approval was attempted They said I didn’t have i...
I was supposed to get an insurance card but I never seem to get one and I need to know...
I need to obtain a new Id card for my children. I have lost their cards and do not have...
Need to find information for an old claim
Son not showing up on insurance
Need a replacement Insurance card for * Elmer James Turner. * member ID...
I need a replacement insurance card for Elmer James Turner. B D- **-**-**. member I D...
I need to change my automatic deposit from one bank to another on my Aetna pension chec...
I just enrolled for vision through Aetna, and I need the member id , as I have appointm...
Help me with my issue

Aetna Member Services Billing Phone Number 888-218-1276 - Info & Statistics

Phone number to dial888-218-1276
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBilling
Call center hoursMon-Fri 10am – 8pm EST
Best time to dial10:15am
Navigate phone maze to a humanPress 1
Average wait2
Current wait4
Rank (among phone numbers)7
Rank (overall)8
Alternate methodsphone or web
Quality of communication88%
Quality of help86%
Customer votes411
Best phone number877-204-9186
Information last updatedSat Jan 25 2020 09:00:00 GMT+0000 (UTC)

Aetna Member Services's 888-218-1276 Billing Number

This Aetna Member Services phone number is ranked #7 out of 7 because 16,338 Aetna Member Services customers tried our tools and information and gave us feedback after they called. The reason customers call 888-218-1276 is to reach the Aetna Member Services Billing department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, Aetna Member Services has call center locations in Pennsylvania or North Carolina or Texas or California and you can call during their open hours Mon-Fri 10am – 8pm EST. Aetna Member Services has 7 phone numbers and 8 different ways to get customer help. We've compiled information about 888-218-1276 and ways to call or contact Aetna Member Services with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Aetna Member Services

Calling Aetna Member Services at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aetna Member Services Billing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aetna Member Services's Billing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Aetna Member Services's phone numbers against each other.

Contacting Aetna Member Services in General

While 888-218-1276 is Aetna Member Services's #7 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-204-9186 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aetna Member Services help by calling them, is that other customers give their customer support at this number a 88% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Aetna Member Services.
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