Aetna Member Services Phone Number

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Customer service
Current Wait: 2 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Keep pressing 0 or say "Customer Service"

Reasons customers like you called recently

I am calling in regards to my daughter Macie Bolin date of birth ****. She is on her fa...
I received a bill from a visit and I have questions about my policy
Does AETNA HAVE NURSING home care and at home nursing care.
My children are covered under their fathers AETNA coverage. Provider has contacted me r...
Got a nasty letter saying my address needed updating, especially for Social security. W...
My wallet was stolen so I need a replacemember card. My son's Aetna Medicaid number is...
Received a letter from Aetna stating that I requested prescription information, and sen...
Sent an appeal letter and wanted to know status. Also got bill in mail for him.
I would like to know my Coverage details.
You are denying all of my claims
need to change the pcp on the card
I need my ID number please
Billed for days at rehab before date of transfer from hospital. Received letter about t...
Need help getting prescription
I just finished filling out my elections last night and was trying to make a dentist ap...
See more recent reasons for calling

Help me with my issue

Customer Number 877-204-9186 - by the Numbers

Phone number to dial877-204-9186
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:30am
Navigate phone maze to a humanKeep pressing 0 or say "Customer Service"
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication76%
Quality of help92%
Customer votes367
Information last updatedTue Nov 30 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Aetna Member Services's Best Toll-Free/800 Customer Phone Number

This is Aetna Member Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna Member Services agent. This phone number is Aetna Member Services's Best Phone Number because 16,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-204-9186 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Aetna Member Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Aetna Member Services has 7 phone numbers. It's not always clear what is the best way to talk to Aetna Member Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Aetna Member Services - by phone or otherwise

While 877-204-9186 is Aetna Member Services's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Aetna Member Services customers, is by calling their 844-202-4408 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. If you think this information is inaccurate or know of other ways to contact Aetna Member Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Aetna Member Services.

What is GetHuman's Relationship to Aetna Member Services?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Aetna Member Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Aetna Member Services Contact Info

All Aetna Member Services contacts
Aetna Member Services Phone NumberBEST
Aetna Member Services Help Desk
General customer information

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