Aetna Member Services Phone Number

Calling Aetna Member Services customer service faster by GetHuman

877-204-9186
Customer service
888-218-1276
New customers
Current Wait: 21 mins (12m avg)
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Hours: 24 hours, 7 days; best time to call: 8:30am
Get to a live person fastest: Keep pressing 0 or say "Customer Service"
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Customer Number 877-204-9186 - by the Numbers

Phone number to dial
877-204-9186
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Keep pressing 0 or say "Customer Service"
Average wait
12
Current wait
21
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
65%
Quality of help
88%
Customer votes
6,424
Information last updated
Sun Jan 14 2018 10:00:00 GMT+0000 (UTC)

Aetna Member Services's Best Toll-Free/800 Customer Phone Number

This is Aetna Member Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna Member Services agent. This phone number is Aetna Member Services's Best Phone Number because 38,028 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-204-9186 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. The Aetna Member Services call center that you call into has employees from Pennsylvania or North Carolina or Texas or California and is open 24 hours, 7 days according to customers. In total, Aetna Member Services has 6 phone numbers. It's not always clear what is the best way to talk to Aetna Member Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Aetna Member Services - by phone or otherwise

While 877-204-9186 is Aetna Member Services's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Aetna Member Services customers, is by calling their 800-891-6779 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via 800-891-6779 for Member Services. If you think this information is inaccurate or know of other ways to contact Aetna Member Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Aetna Member Services.
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