I have applied several times over the phone and sent in all verification needed multipl...

GetHuman-lovecut's customer service issue with SafeLink from August 2020

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The issue in GetHuman-lovecut's own words
I have applied several times over the phone and sent in all verification needed multiple times, but did not receive a phone after they stated I would get it in the mail months ago. I then, picked up a safelink from DHHR office and filled out the application and sent in all verifications of my address and verification. The issue was my address is not updated in your system and shows it as invalid* however, my address is legit. You do not accept po boxes either. I sent in bills verifying my address, application, and copies of insurance to prove eligibility, but it was mailed back to me because nobody picked it up at the address PO box ****** Milwaukie, OR *****-****. Please contact me at ********** and let me know how to get a safelink phone. It should not be this difficult. *Thank you,*Tiffany Bever

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SafeLink

Customer service issue
Reported by GetHuman-lovecut
Aug 23rd, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2294 others
0 customers following this

Timeline

GetHuman-lovecut started working on this issue
Aug 23rd, 2020 6:26am