So we have no clue what happened. Somehow our card was used to pay for some kind of sub...

GetHuman4314782's customer service issue with Postmates.com from January 2020

Help with my Postmates.com issue
First: share to improve GetHuman4314782's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4314782 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman4314782's own words
So we have no clue what happened. Somehow our card was used to pay for some kind of subscription for postmates. We have no idea how it happened, it was a complete accidental purchase. We don't have that kind of money to throw away. We barely EVER even use the service. Please give us a refund. We don't use this and it was accidental, I dont know what it's called but its postmates subscription thing. It was $** on my bank statement. That's too much :(

GetHuman4314782 did not yet indicate what Postmates.com should do to make this right.

How GetHuman4314782 fixed the problem

We are waiting for GetHuman4314782 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman4314782
Jan 31st, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 3179 others
0 customers following this

Timeline

GetHuman4314782 started working on this issue
Jan 31st, 2020 8:08pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians