I have been trying to reach you by phone. I live in NC and I order food for my sick and...

GetHuman-bbdreame's customer service issue with Postmates.com from June 2019

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The issue in GetHuman-bbdreame's own words
I have been trying to reach you by phone. I live in NC and I order food for my sick and elderly mother in Miami. Yesterday morning, **-**-**, I ordered McDonald's breakfast for her. When it arrived, she asked the driver if the order was for Frances Elliott, her name, and he told her no. They had trouble communicating, as she does not speak Spanish. The account is in my name. So she didn't get her food. He took it with him. My name is Bobbetta Bradley and my phone number is ***-***-****. I would appreciate a refund, on my American Express card. Thank you.
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Postmates.com

Customer service issue
Reported by GetHuman-bbdreame
Jun 12th, 2019 - 4 mons ago
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Seen by 1 customer so far
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GetHuman-bbdreame started working on this issue
Jun 12th 11:31pm