Hello yes I am emailing because I filled out to be a postmate deliver about * weeks ago...
GetHuman2606426's customer service issue with Postmates.com from March 2019
Help with my Postmates.com issue
First: share to improve GetHuman2606426's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2606426's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2606426 will want to follow the link below to head to their help center. We will check on GetHuman2606426 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2606426 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2606426's own words
Hello yes I am emailing because I filled out to be a postmate deliver about * weeks ago, I received my Postmates bag and card activated everything on the fleet app. But however I cannot go any further because it is saying pending review on my background check so I would like to know how long does the background check normally take? And when will I be able to start delivering and will the incentive $*** if you make ** deliveries within the first ** days does that start after the background check comes or does that start the day that I sign up to be a deliverer?***Thank you for your time and help
GetHuman2606426 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman2606426 fixed the problem
We are waiting for GetHuman2606426 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.