I had a pickup for a restaurant that was closed for renovations and the app wouldn’t al...
GetHuman2601314's tech support issue with Postmates.com from March 2019
Help with my Postmates.com issue
First: share to improve GetHuman2601314's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2601314's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2601314 will want to follow the link below to head to their help center. We will check on GetHuman2601314 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2601314 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2601314's own words
I had a pickup for a restaurant that was closed for renovations and the app wouldn’t allow me to pick that option like it normally does. It only had a dismiss and it seemed like it was blaming me for not being able to make the pickup or delivery. The only option it had was do I have to go offline and that’s where it said something to the effect of I will basically be penalized for logging off, and there was no other option
GetHuman2601314 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman2601314 fixed the problem
We are waiting for GetHuman2601314 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.