I want my money back

GetHuman2232026's customer service issue with Postmates.com from February 2019

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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2232026 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2232026 can let us know if they help or not.
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The issue in GetHuman2232026's own words
I ordered chipotle last night and the restaurant called twice to Aiyana let me know they could not complete the order and asked if I could please cancel it. I canceled the order as THEY requested. They had none of my items and I never received the meal. And I was charged the full amount. Not only did I wait almost a hour to receive a order I never got I ordered as charged when it was not my fault the order was canceled
A refund and a hour of my life back....
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Postmates.com

Customer service issue
Reported by GetHuman2232026
Feb 18th, 2019 - 8 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 4 customers so far
Similar issue to 34433 others
0 customers following this
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman2232026 started working on this issue
Feb 18th 1:25pm
GetHuman2232026 indicated the issue is not fixed yet.
Feb 18th 1:27pm