Hi, *I placed an order through postmates for a Cassells cheeseburger and fries in Los A...
GetHuman2230446's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2230446 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2230446 can let us know if they help or not.
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2230446's own words
Hi, *I placed an order through postmates for a Cassells cheeseburger and fries in Los Angeles on February **th at **:** PM. I texted the driver Markeis and he claimed he couldn’t deliver the food until he’d picked up other orders because “the app wouldn’t allow it”. The food was cold at this point as he’d picked it up ** minutes prior. The app never updated with his location and the order delivery time kept going up. I waited an hour for the app to update with his location and then I called him. He asked for my address which he said he didn’t have and then said the app wouldn’t allow him to deliver my food or cancel my order so I was forced to cancel. I’d like a full refund.**All the best,*Robert Cody***********
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