I use Postmates several times a week. I never have trouble with delivery.Today I have a...

GetHuman2154768's customer service issue with Postmates.com from February 2019

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The issue in GetHuman2154768's own words
I use Postmates several times a week. I never have trouble with delivery.Today I have a party to go to and ordered items so that I would have more time to get ready.The delivery woman refused to come into the side gate of my complex (none of the staff has ever had an issue) so I had to throw on what ever u could find and walk all the way out to the street with wet hair to collect my order. The whole point of this service is for convenience. I am extremely disappointed with the service that I received today.
GetHuman2154768 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman2154768
Feb 7th, 2019 - 3 mons ago
I have an issue with Postmates.com too
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Seen by 5 customers so far
Similar issue to 32265 others
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Timeline
GetHuman2154768 started working on this issue
Feb 7th 3:25pm