I ordered Chinese food from Taste good on Sunday *******. First of all the prices from...
GetHuman-lrmaksym's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
First: share to improve GetHuman-lrmaksym's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lrmaksym's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lrmaksym will want to follow the link below to head to their help center. We will check on GetHuman-lrmaksym later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lrmaksym may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-lrmaksym's own words
I ordered Chinese food from Taste good on Sunday *******. First of all the prices from the app are wrong. When I ordered it said I'd be charged $**.** then I got a charge of $** and some change on my card and now today I find out I was charged $**.**! I don't understand how I ended up being charged more than $** extra! I am super pissed because not only did I get over charged by a lot I also didn't get what I wanted!! I got the large dishes of what I order instead of the dinners. Which means instead of getting the egg roll and pork fried rice as sides I got only white rice. Which is not what my kids or I wanted! This was my first time ever using any food delivery app and now I don't know if I'll ever use one again. Especially not yours! I WANT A REFUND as I'm very MAD with what happened and how much I got charged! I can't believe I have to email instead of taking with someone. I really want to talk with a person.
GetHuman-lrmaksym did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-lrmaksym fixed the problem
We are waiting for GetHuman-lrmaksym to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.