I believe someone used Postmates through Stripe.com to extract money from my landlord's...

GetHuman1971481's customer service issue with Postmates.com from January 2019

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Help with my Postmates.com issue
GetHuman1971481's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1971481 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1971481 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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The issue in GetHuman1971481's own words
I just need to talk to a HUMAN BEING to find out what happened, and find out how some crook got access to private bank transfer information from a lost ATM card through to STEAL money from my landlord through your site. ... I believe someone used Postmates through Stripe.com to extract money from my landlord's bank account masquerading as my account somehow. Please, I need a means to talk to a human being on the phone about this topic. Send me a phone number to call at *****@***.com
There's no way to talk to a human being on your site. I've done enough **** typing now!
CALL ME ASAP AND TELL ME THAT YOU ARE PAYING BACK THE STOLEN MONEY!
I am NOT a customer, but someone who was your customer PRETENDING TO BE ME STOLE MONEY FROM SOMEONE in my name!
YOU need to give me a phone number to call to fix this and YOU need to find the crook using your site to fix this!
I have an issue with Postmates.com too
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Postmates.com

Someone fraudulently impersonated me on your site to get money from someone else.
Customer service issue
Reported by GetHuman1971481
Jan 15th, 2019 - 9 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 6 customers so far
Similar issue to 27359 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1971481 started working on this issue
Jan 15th 11:59pm
GetHuman1971481 indicated the issue is not fixed yet.
Jan 16th 7:23am
GetHuman1971481 indicated the issue is not fixed yet.
Jan 16th 7:24am
GetHuman1971481 indicated the issue is not fixed yet.
Jan 16th 7:27am