Hello,**My name is Nikia Sterling I placed an order on **-**-** at Shake Shack I ordere...

GetHuman1963637's customer service issue with Postmates.com from January 2019

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The issue in GetHuman1963637's own words
Hello,**My name is Nikia Sterling I placed an order on **-**-** at Shake Shack I ordered a burger wrapped in lettuce and a hot dog in lettuce both items came messy and cold I sent in a complaint and at first it stated that I would be refunded *.** and some change I have yet to see that refund when I log on it states that the issue has been resolved. I would like to get my initial refund as the food was not up to satisfactory condition I order from other meal delivery services like doordash or grubhub or even uber eats and I have never received food like this. I would like for someone to resolve this issue as I may cancel my subscription and blog about my experience to my **,*** subscribers.**Thank you
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Postmates.com

Customer service issue
Reported by GetHuman1963637
Jan 14th, 2019 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 15 customers so far
Similar issue to 27057 others
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Timeline
GetHuman1963637 started working on this issue
Jan 14th 6:58pm