Hello,**My name is Nikia Sterling I placed an order on **-**-** at Shake Shack I ordere...
GetHuman1963637's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
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GetHuman1963637's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1963637 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1963637 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman1963637 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1963637's own words
Hello,**My name is Nikia Sterling I placed an order on **-**-** at Shake Shack I ordered a burger wrapped in lettuce and a hot dog in lettuce both items came messy and cold I sent in a complaint and at first it stated that I would be refunded *.** and some change I have yet to see that refund when I log on it states that the issue has been resolved. I would like to get my initial refund as the food was not up to satisfactory condition I order from other meal delivery services like doordash or grubhub or even uber eats and I have never received food like this. I would like for someone to resolve this issue as I may cancel my subscription and blog about my experience to my **,*** subscribers.**Thank you
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