I had accepted two orders and then they were cancelled. I’m new to Postmates so I’m not...
GetHuman-darcynol's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
First: share to improve GetHuman-darcynol's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-darcynol's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-darcynol will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-darcynol can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-darcynol may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-darcynol's own words
I had accepted two orders and then they were cancelled. I’m new to Postmates so I’m not sure if maybe I accidentally cancelled. It? I had clicked on the top right where it said four stops because I wanted to see what the stops were and I think I may have accidentally cancelled? Just wanted to let you know if so it was totally accidental! Also, I’ve had a couple issues where the prices have not been what they say when I get to the restaurant. I just picked up anyway but am I supposed to manually change it somewhere or does this just reflect on the receipt I upload?
GetHuman-darcynol did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-darcynol fixed the problem
We are waiting for GetHuman-darcynol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.