My name is Ashley Wilson and I deliver with Postmates. I just had an incident where I p...
GetHuman-anwilson's customer service issue with Postmates.com from January 2019
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The issue in GetHuman-anwilson's own words
My name is Ashley Wilson and I deliver with Postmates. I just had an incident where I picked up the food I sat down and told them my order number and I waited about *** minutes for them to prepare the food when it was ready they gave it to me and I went on my way drove * miles to the home just to find out it was the wrong order the restaurant wing nuts in Atlanta Georgia rectify the issue by calling you to let them know it was the wrong order and I had no other choice but cancel it but there was no specific section where I could say they gave me the wrong food and I did receive a notification that it’s gonna affect me I would like you to remove it or I’ll just completely delete the app because your app is already been frustrating enough for you have to sit and wait for food we prepared for ** minutes when you could Uber
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