***** we cancelled a order that stated it would be about an hour for delivery, because...

GetHuman1898225's customer service issue with Postmates.com from January 2019

1 view
 | 
24992 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1898225's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1898225's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1898225 will want to follow the link below to head to their help center. We will check on GetHuman1898225 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1898225 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1898225's own words
***** we cancelled a order that stated it would be about an hour for delivery, because you edited it to say now almost * hours for delivery. Which means, we would’ve gotten our food about *pm. WAYY TOO LATE. it said there was a cancel charge of *.**$. Fine. Why is it that you charged me **** near **$ And I never got my food OR A REFUND it’s been * days. and there is no customer service phone number? I WANT MY MONEY BACK. Not in a credit I want it REFUNDED. LIKE IT SAID IT WAS GOING TO DO.
GetHuman1898225 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1898225 fixed the problem
We are waiting for GetHuman1898225 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1898225 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1898225
Jan 4th, 2019 - 4 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 24992 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1898225 started working on this issue
Jan 4th 7:56pm